Platform Service Engineer

JR United Kingdom; Cambridgeshire and Peterborough; On-site; GBP 40,000 - 80,000; Full time

Job summary

An innovative organization is seeking a Platform Services Engineer to enhance their outlet infrastructure. This role is pivotal in managing device lifecycles and leading major infrastructure migrations. With a focus on SCCM/InTune and EPOS platforms, you'll ensure compliance with security standards while driving performance improvements. Join a high-performing team where your expertise will directly impact operational excellence and shape the future of their systems. If you're passionate about technology and eager to make a difference, this opportunity is for you.

Qualifications

• 5+ years in EUC/EPOS engineering roles.
• Strong experience with SCCM/InTune, builds, packaging, and patching.

Responsibilities

• Act as a subject matter expert on outlet infrastructure.
• Manage the full lifecycle of outlet devices and applications.

Skills

SCCM/InTune

EPOS

EUC experience

PowerShell scripting

Windows 10

Linux

Active Directory

Group Policy

Stakeholder management

Incident response

Job description

iO Associates is partnered with a leading organisation that's investing heavily in growing its internal capabilities to support and evolve their outlet infrastructure. They are looking for a Platform Services Engineer to join their high-performing team!

This is a fantastic opportunity for someone with strong EPOS, SCCM/InTune, and EUC experience to play a key role in both BAU and major strategic programmes, supporting device management, infrastructure migrations, and end-to-end service delivery.

What you'll be doing:

1. Act as a subject matter expert on outlet infrastructure
2. Lead engineering efforts on major infrastructure migration projects
3. Manage the full lifecycle of outlet devices and applications, including build, patching, deployment, and packaging
4. Own the configuration of systems and ensure compliance against internal security standards
5. Provide 3rd-line support and manage incident queues in line with SLA
6. Drive improvements to platform performance, availability, and resilience

What we're looking for:

• Strong SCCM/InTune experience (builds, packaging, patching)
• Proven background with EPOS platforms & bespoke app support
• Deep understanding of Windows 10, Linux, Active Directory, and Group Policy
• Confident scripting in PowerShell
• Excellent stakeholder/vendor management and incident response capability
• 5+ years in EUC/EPOS engineering roles

This is a business-critical role where you'll make a direct impact on infrastructure performance and operational excellence, with room to influence how systems are shaped for the future.

If you're interested in this role or know someone who would be, then please apply via .uk