Platform Service Engineer

TN United Kingdom; Luton; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization as a Platform Services Engineer, where your expertise in EPOS and SCCM/InTune will drive significant improvements in infrastructure performance. This role offers the chance to lead major migration projects and manage the lifecycle of outlet devices and applications. With a focus on operational excellence, you'll influence the future of systems while providing essential support and driving performance enhancements. If you're ready to make a direct impact in a business-critical position, this opportunity is for you.

Qualifications

• 5+ years in EUC/EPOS engineering roles.
• Strong SCCM/InTune experience with builds and packaging.

Responsibilities

• Act as a subject matter expert on outlet infrastructure.
• Lead engineering efforts on major infrastructure migration projects.

Skills

EPOS

SCCM/InTune

EUC experience

Windows 10

Linux

Active Directory

Group Policy

PowerShell scripting

Stakeholder management

Incident response

Job description

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iO Associates is partnered with a leading organisation that's investing heavily in growing its internal capabilities to support and evolve their outlet infrastructure - and they're looking for a Platform Services Engineer to join their high-performing team!

This is a fantastic opportunity for someone with strong EPOS, SCCM/InTune, and EUC experience to play a key role in both BAU and major strategic programmes, supporting device management, infrastructure migrations, and end-to-end service delivery.

What you'll be doing:

1. Act as a subject matter expert on outlet infrastructure
2. Lead engineering efforts on major infrastructure migration projects
3. Manage the full lifecycle of outlet devices and applications, including build, patching, deployment, and packaging
4. Own the configuration of systems and compliance against internal security standards
5. Provide 3rd-line support and manage incident queues in line with SLA
6. Drive improvements to platform performance, availability, and resilience

What we're looking for:

• Strong SCCM/InTune experience (builds, packaging, patching)
• Proven background with EPOS platforms & bespoke app support
• Deep understanding of Windows 10, Linux, Active Directory, and Group Policy
• Confident scripting in PowerShell
• Excellent stakeholder/vendor management and incident response capability
• 5+ years in EUC/EPOS engineering roles

This is a business-critical role where you'll make a direct impact on infrastructure performance and operational excellence, with room to influence how systems are shaped for the future.

If you're interested in this role or know someone who would be, then please apply a. .uk