Platform Product Analyst - Shape the Cloud & Comms

Giacom; United Kingdom; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

25 days annual leave

Birthday off

Complimentary refreshments

Job summary

Giacom, a leading platform provider for Comms, Cloud, Hardware and Billing, is seeking a Business Analyst within the Platform Product Management team to define and orchestrate the evolution of Cloud Market. You will capture business needs, map processes, and translate requirements into use cases and user stories to inform the roadmap.

You’ll collaborate with product owners, engineers, QA, DevOps and UX to ensure alignment with design and operations while engaging multiple business areas to

Qualifications

• Excellent communication skills, with the ability to talk to and present to a range of audiences.
• The ability to work under pressure on multiple projects within your project timeframes.
• A passion for creating solutions with a positive-attitude to change.
• Strong analytical thinking and data analysis skills, with a sharp eye for improving processes and finding solutions.
• A thorough understanding of the Agile approach and Scrum methodology.

Responsibilities

• Document objectives, scope, partner processes, and requirements.
• Understand and define user requirements and goals.
• Lead analytical thinking and use data analysis to drive decision-making and improvements, ensuring business processes are clearly mapped out.
• Work with the Product Owner to create use case scenarios, user stories, and acceptance criteria completed to the expected standard.
• Work closely with cross-functional teams, engineers, QAs, agile delivery leads, DevOps, and UX to ensure that requirements are well-integrated and that development aligns with design and operational standards, and insights are well-integrated into the roadmap.
• In addition to working with specific teams, you will engage with multiple areas of the business, ensuring that no single area dominates your workload.

Job description

Giacom, a leading platform provider for Comms, Cloud, Hardware and Billing, is seeking a Business Analyst within the Platform Product Management team to define and orchestrate the evolution of Cloud Market. You will capture business needs, map processes, and translate requirements into use cases and user stories to inform the roadmap.

You’ll collaborate with product owners, engineers, QA, DevOps and UX to ensure alignment with design and operations while engaging multiple business areas to