Software Business Analyst — Shape Systems & Processes

Principal; Swindon; On-site; GBP 40,000 - 60,000; Full time

Job summary

Principal is seeking a Software Business Analyst to bridge business operations and technical delivery across multiple projects in a growing SME. You’ll transform real business needs into clear, workable solutions and work with external dev teams to ensure alignment with requirements.

Role emphasizes agile or hybrid delivery, stakeholder management, and simplifying complexity for non-technical SMEs, with autonomy to shape systems and processes in a collaborative environment.

Qualifications

• Experience as a Business Analyst, Systems Analyst, or Solutions Analyst.
• Ability to work across multiple projects in a fast moving SME.
• Excellent communication and stakeholder management.
• Comfortable advising non technical SMEs and simplifying complexity.
• Pragmatic, organised, and confident challenging assumptions constructively.

Responsibilities

• Gather, document, and validate business requirements
• Translate needs into user stories, functional specs, and acceptance criteria
• Facilitate workshops with internal SMEs and manage expectations across teams
• Identify process improvements and automation opportunities
• Support backlog creation, prioritisation, and UAT
• Advise on system architecture, integrations, and data flows
• Work with external dev teams to ensure delivery aligns with requirements
• Produce clear documentation: process flows, diagrams, decision logs

Skills

Agile delivery

Office 365

Azure Entra/AD

SQL Server basics

APIs & cloud platforms

Tools

Jira

Azure DevOps

Job description

Principal is seeking a Software Business Analyst to bridge business operations and technical delivery across multiple projects in a growing SME. You’ll transform real business needs into clear, workable solutions and work with external dev teams to ensure alignment with requirements.

Role emphasizes agile or hybrid delivery, stakeholder management, and simplifying complexity for non-technical SMEs, with autonomy to shape systems and processes in a collaborative environment.