Plant & Tool Hire & Sales Coordinator - Fast-Paced Growth

Gap Group Limited; Poole; On-site; GBP 26,000 - 34,000; Full time

Job summary

Gap Group Limited in Poole is seeking a proactive Hire & Sales Coordinator for our busy Plant & Tool division. You will be the first point of contact for customers, coordinating hires, handling admin, and driving service excellence to boost sales.

You’ll thrive in a fast-paced depot environment, building relationships with customers and suppliers while keeping operations smooth and accurate, with real opportunities for career progression.

Qualifications

• Experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service with a commercial edge and a drive to increase sales.
• Strong communication and organisational skills with attention to detail.
• Confident IT skills, including Outlook and Excel.
• Team player who can work independently and take initiative.

Responsibilities

• Manage incoming and outgoing hires per day across plant and tool equipment.
• Process hire desk administration and handle customer and supplier queries promptly.
• Ensure stock levels meet demand and identify opportunities to maximise sales.
• Coordinate with drivers and fitters to ensure timely deliveries and collections.
• Resolve customer complaints and supplier issues with professionalism.

Skills

Customer service

Sales orientation

Communication

Organization

Initiative

Tools

Outlook

Excel

Job description

Gap Group Limited in Poole is seeking a proactive Hire & Sales Coordinator for our busy Plant & Tool division. You will be the first point of contact for customers, coordinating hires, handling admin, and driving service excellence to boost sales.

You’ll thrive in a fast-paced depot environment, building relationships with customers and suppliers while keeping operations smooth and accurate, with real opportunities for career progression.