Plant Room Technician - HWSOF-Maintenance

Sofitel Heathrow - Arora Group; Hatton; On-site; GBP 28,000 - 38,000; Full time

Job summary

Sofitel Heathrow - Arora Group is seeking a Plant Technician to maintain the hotel’s plant and machinery, ensuring safe and efficient operation with minimal guest disruption. The role involves both planned and reactive maintenance, responding promptly to emergencies, and consistently upholding health and safety standards.

You will manage routine duties, coordinate with subcontractors, and keep meticulous records.

Qualifications

• Strong knowledge of HVAC and building systems and preventative maintenance.
• Commitment to health and safety and statutory requirements.
• Ability to respond to emergencies and maintain accurate records.

Responsibilities

• Maintain plant and equipment to high standards with attention to detail and guest privacy.
• Carry out routine plant duties including filter cleaning and air conditioning repairs.
• Manage weekly to annual planned preventive maintenance (PPM).
• Support energy reduction initiatives through well-maintained equipment and BEMS scheduling.
• Coordinate with sub-contractors during repairs and fault finding.
• Keep accurate records of work, inspections and parts.

Skills

HVAC knowledge

Building systems

Preventative maintenance

Health & Safety compliance

Emergency response

Documentation

Team player

Calm under pressure

Multi-tasking

Organizational skills

Tools

BEMS

Job description

Plant Technicians are responsible for maintaining the plant and machinery that keep the hotel operating safely and efficiently, carrying out both planned and reactive maintenance. The role often involves working independently, acting as an escalation point for complex issues, responding promptly to emergencies, and maintaining accurate records. A strong knowledge of HVAC and building systems is required, with a focus on preventative maintenance to minimise disruption to guests while ensuring full compliance with health and safety and statutory requirements.

• Maintain plant and equipment to a high standard with strong attention to detail, professionalism and respect for guest privacy.
• Prioritise and complete all tasks in line with departmental, hotel and statutory standards, within agreed timeframes.
• Carry out routine plant duties including filter cleaning, air conditioning repairs, temperature control, plant room housekeeping and BEMS fault finding.
• Manage and complete weekly, monthly, six-monthly and annual planned preventive maintenance (PPM) across the hotel.
• Support energy reduction initiatives through well-maintained equipment, effective BEMS scheduling and recommendations for new plant.
• Comply fully with all relevant health and safety regulations, addressing hazards immediately.
• Assist and coordinate with sub-contractors during repairs and fault finding on plant and equipment.
• Maintain accurate records of all work completed, inspections, inventory of parts, tools and spares.
• Respond promptly to emergency repairs affecting guest rooms, public areas and hotel services, including out-of-hours call-outs.
  Strong organizational skills and attention to detail.
• Good at multi-tasking and being able to respond to changes in job priorities at short notice.
• Flexible approach and working hard to avoid disrupting our guests.
• Remaining calm under pressure.
• A smart and professional appearance.
• You value being part of a team and supporting your colleagues.
• Most of all, you will have an approachable, positive, and proactive manner.
• Good understanding of building regulations and Health and Safety.
• Plumbing, carpentry, and electrical skills are a real advantage
• 5-star hotel experience in a similar role a plus.
  Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.