Plant Hire Controller | Growth & Customer Impact

Neos Recruitment Ltd; West of England; On-site; GBP 30,000 - 35,000; Full time

Job summary

NEOS Engineering Recruitment is working with a well-established plant and equipment hire business to recruit an experienced Hire Controller for its Bristol operation.

The successful candidate will join the depot team, handling customer enquiries, coordinating hires and ensuring a professional, efficient service from initial enquiry through to off-hire, with opportunities for career development.

Qualifications

• Experience in plant hire or equipment rental is advantageous.
• Commercial awareness and organisational skills in a busy hire environment.
• Confident with handling customer enquiries and building relationships.

Responsibilities

• Managing incoming hire enquiries via telephone and email
• Producing quotations and processing hire orders
• Advising customers on suitable plant and equipment
• Checking availability and allocating equipment
• Organising deliveries and collections
• Managing on-hire and off-hire equipment
• Liaising with transport, workshop and sales teams
• Maintaining accurate hire records and updating internal systems
• Building strong relationships with existing customers
• Following up quotations and identifying additional hire opportunities
• Resolving customer queries efficiently and professionally
• Supporting the wider depot operation

Job description

NEOS Engineering Recruitment is working with a well-established plant and equipment hire business to recruit an experienced Hire Controller for its Bristol operation.

The successful candidate will join the depot team, handling customer enquiries, coordinating hires and ensuring a professional, efficient service from initial enquiry through to off-hire, with opportunities for career development.