Plant-Based Operations Coordinator – London

Oddlygood Group; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

Oddlygood Group in London is seeking a Junior Operations Coordinator to join our UK/International Supply Chain team. This full‑time role keeps orders moving from customer requests to delivery, collaborating with warehouse partners and internal teams to ensure high service levels and smooth operations.

You’ll handle order fulfilment, invoicing, stock reviews and office coordination, using Excel to analyse data and improve efficiency.

Qualifications

• Experience in handling order fulfilment and customer operations.
• Strong organizational skills and attention to detail.
• Excellent communication and proactive problem-solving abilities.
• Familiarity with Excel for data analysis and reporting.
• Ability to work collaboratively with internal teams and external partners.

Responsibilities

• Manage a number of customer accounts from an operational perspective.
• Process manual and EDI orders accurately and on time.
• Coordinate with Operations, Planning and Sales on stock and product updates.
• Respond to customer queries and resolve issues professionally.
• Support delivery performance by monitoring OTIF and resolving fulfilment challenges.
• Generate and submit invoices and act as first contact for credit control.
• Review KPIs and suggest improvements to processes.

Skills

Order management

Customer operations

Communication

Proactive mindset

Prioritisation

Attention to detail

Tools

Excel

Job description

Oddlygood Group in London is seeking a Junior Operations Coordinator to join our UK/International Supply Chain team. This full‑time role keeps orders moving from customer requests to delivery, collaborating with warehouse partners and internal teams to ensure high service levels and smooth operations.

You’ll handle order fulfilment, invoicing, stock reviews and office coordination, using Excel to analyse data and improve efficiency.