Planning Validation Officer — Detail‑Driven Admin Pro

Confidential; Birmingham; On-site; GBP 17,000 - 25,000; Full time

Job summary

Hays in partnership with Birmingham City Council is recruiting a Business Support Officer to support the Planning Validation Team. You will review and validate planning applications, applying guidance to ensure submissions meet the required standards.

You will manage a high volume of cases, maintain records on internal systems, and assist applicants and colleagues to progress applications efficiently. A proactive, detail-oriented approach and strong IT/Office skills are essential.

Qualifications

• Organised and detail-focused candidate with administration experience.
• Experience in planning within local government or regulatory setting preferred.
• Excellent organisational and communication skills are essential.
• Proficient with IT systems and Microsoft Office applications.
• Ability to work independently and as part of a team, with a proactive approach.

Responsibilities

• Review and validate planning applications to ensure they meet required standards.
• Maintain accurate records on internal systems and documentation.
• Identify missing or incorrect information and address it.
• Support applicants and colleagues as needed to progress applications.
• Handle a high volume of submissions in a fast-paced environment.

Skills

Organised

Detail-oriented

Administration experience

Communication skills

IT & MS Office

Job description

Hays in partnership with Birmingham City Council is recruiting a Business Support Officer to support the Planning Validation Team. You will review and validate planning applications, applying guidance to ensure submissions meet the required standards.

You will manage a high volume of cases, maintain records on internal systems, and assist applicants and colleagues to progress applications efficiently. A proactive, detail-oriented approach and strong IT/Office skills are essential.