Planning Support Team Lead: Drive Efficient Services

Rutland County Council; Oakham; On-site; GBP 36,000 - 42,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Generous annual leave entitlement

Job summary

Rutland County Council invites applications for a Planning Support Team Leader within the Development Management team. You will supervise a Planning Support unit, coordinate daily workloads, and ensure efficient processing of planning applications and appeals across the county.

You will work with the Development Manager, monitor performance, and implement improvements to processes and systems for better customer service and regulatory compliance.

Qualifications

• Experience using Microsoft Office applications, including Word and Excel.
• Significant experience and working knowledge of planning systems, legislation and application processes.
• Excellent written and verbal communication skills.
• The ability to interpret plans, maps and technical drawings.
• Strong attention to detail and the ability to work accurately under pressure.
• The ability to use initiative, solve problems and think logically.
• A flexible and collaborative approach to work.
• A commitment to equality, diversity and excellent customer care.

Responsibilities

• Lead and supervise the Planning Support team to ensure efficient processing of applications and appeals.
• Monitor performance, support improvements, and ensure statutory timescales are met.
• Coordinate workload, mainta in service resilience and staff development.
• Provide technical guidance and training to team members.
• Liaise with applicants, agents, consultees and the public to support service delivery.

Skills

Microsoft Office

Communication skills

Attention to detail

Problem solving

Team leadership

Customer care

Tools

Planning systems

Maps & technical drawings

Job description

Rutland County Council invites applications for a Planning Support Team Leader within the Development Management team. You will supervise a Planning Support unit, coordinate daily workloads, and ensure efficient processing of planning applications and appeals across the county.

You will work with the Development Manager, monitor performance, and implement improvements to processes and systems for better customer service and regulatory compliance.