Planning Scheduler

Hyperion Partners; Basildon; On-site; GBP 25,000 - 30,000; Full time

Job summary

Hyperion Partners in Basildon is seeking an organised Scheduler to join our facilities management team on a 12-month fixed-term contract. You will plan and schedule engineers' workloads, manage appointments and support day-to-day operations to ensure responsive maintenance services are delivered efficiently.

The ideal candidate will have experience in scheduling or coordination, strong IT skills, superb organisation and the ability to manage multiple priorities.

Qualifications

• Previous experience in a scheduling, planning or coordination role.
• Experience in facilities management, property maintenance or social housing is advantageous.
• Strong organisational and time management skills.
• Excellent IT skills with experience using scheduling or job management systems.
• Proactive approach with strong attention to detail.
• Able to work independently and as part of a team.

Responsibilities

• Schedule and coordinate engineers’ diaries to maximise productivity and meet SLAs.
• Allocate reactive and planned maintenance works to operatives.
• Liaise with engineers, subcontractors and customers to arrange appointments.
• Monitor work progress and adjust schedules to changing priorities.
• Ensure scheduling information is recorded and updated on systems.
• Handle incoming telephone and email enquiries professionally.
• Work with operational teams to meet timescales.
• Produce reports and provide administrative support.

Skills

Scheduling experience

Communication skills

Time management

Organisational skills

Teamwork

Tools

Scheduling software

Job description

Are you an organised and proactive Scheduler looking join a team in Basildon on a 12-month fixed-term contract?

Then read on.

This is an excellent opportunity for an experienced scheduler, planner or coordinator to play a key role in ensuring responsive maintenance and facilities management services are delivered efficiently. You’ll be responsible for planning and scheduling engineers’ workloads, managing appointments and supporting the smooth day-to-day operation of the service.

Day-to-day of the role

• Schedule and coordinate engineers’ diaries to maximise productivity and meet service level agreements (SLAs).
• Allocate reactive and planned maintenance works to the appropriate operatives.
• Liaise with engineers, subcontractors and customers to arrange and confirm appointments.
• Monitor work progress and adjust schedules to respond to changing priorities.
• Ensure all scheduling information is accurately recorded and updated on the relevant systems.
• Handle incoming telephone and email enquiries professionally and efficiently.
• Work closely with operational teams to ensure jobs are completed within agreed timescales.
• Produce reports and provide administrative support where required.

Skills you need

We’re looking for someone who is highly organised, customer-focused and able to thrive in a fast-paced environment. You will have excellent communication skills and be confident managing multiple priorities simultaneously.

You’ll Ideally Have

• Previous experience in a scheduling, planning or coordination role.
• Experience within facilities management, property maintenance, social housing or a similar environment would be advantageous.
• Strong organisational and time management skills.
• Excellent IT skills, including experience using scheduling or job management systems.
• A proactive approach with strong attention to detail.
• The ability to work effectively both independently and as part of a team.

What’s on offer

• Salary of £25,000 – £30,000, depending on experience.
• 12-month fixed-term contract.
• Opportunity to join a well-established and respected facilities management business.
• Supportive team environment.
• Convenient Basildon location.