Planning Coordinator

Job Advert; Huddersfield; On-site; GBP 30,000 - 35,000; Full time

Job summary

Job Advert in Huddersfield is seeking a Planning Coordinator to join a busy, office-based planning team. The role focuses on coordinating customer orders and deliveries to meet service levels while optimising resources.

You will take responsibility for day-to-day planning, liaising with customers, drivers and control teams, monitoring deliveries and re-planning where required to maximise utilisation and service.

Qualifications

• Strong organisational, time-management and attention-to-detail skills.
• Solution-focused with strong problem-solving and decision-making abilities.
• Calm and effective under pressure, with the ability to manage changing priorities.
• Strong analytical skills with the ability to accurately interpret data.
• Excellent communication and customer service skills.
• Collaborative team player who can work effectively in a fast-paced environment.
• Experience in logistics, transport, planning or a similar operational environment is beneficial; knowledge of working time and tachograph legislation is advantageous.

Responsibilities

• Manage customer orders, delivery schedules and stock levels to meet agreed service requirements.
• Liaise with customers, resource teams and control teams to effectively match supply with demand.
• Monitor and replan deliveries where required, maximising driver and vehicle utilisation.
• Ensure customer-specific requirements, delivery instructions and equipment requirements are met.
• Identify and escalation potential delivery issues, low-stock situations and service risks, providing practical solutions.
• Plan resources cost-effectively while ensuring safe, compliant vehicle loading and operational standards.
• Maintain accurate records, volumes and management information while supporting customer service and operational KPIs.

Skills

Organisational skills

Time management

Attention to detail

Problem solving

Communication

Customer service

Team collaboration

Logistics / transport knowledge

Tachograph legislation knowledge

Job description

Planning Coordinator

Location: Huddersfield
Hours: Monday to Friday, fully office based
Salary: £30,000 - £35,000 DOE

Are you an organised and customer-focused planner who thrives in a fast-paced environment?

We are looking for a Planning Coordinator to join a busy, collaborative planning team. This is a key role responsible for coordinating customer orders and planning deliveries to ensure excellent levels of service while maximising resource and vehicle utilisation.

You will need to be solution-focused, calm under pressure and highly organised, with the ability to manage competing priorities and work collaboratively with customers, drivers, resource teams and internal stakeholders.

About the role:

You will take responsibility for the day-to-day planning and coordination of deliveries, ensuring customer requirements are met safely, efficiently and within agreed service levels.

Key responsibilities will include:

• Manage customer orders, delivery schedules and stock levels to meet agreed service requirements.
• Liaise with customers, resource teams and control teams to effectively match supply with demand.
• Monitor and replan deliveries where required, maximising driver and vehicle utilisation.
• Ensure customer-specific requirements, delivery instructions and equipment requirements are met.
• Identify and escalation potential delivery issues, low-stock situations and service risks, providing practical solutions.
• Plan resources cost-effectively while ensuring safe, compliant vehicle loading and operational standards.
• Maintain accurate records, volumes and management information while supporting customer service and operational KPIs.

The successful candidate will ideally have:

• Strong organisational, time-management and attention-to-detail skills.
• Solution-focused with strong problem-solving and decision-making abilities.
• Calm and effective under pressure, with the ability to manage changing priorities.
• Strong analytical skills with the ability to accurately interpret data.
• Excellent communication and customer service skills.
• Collaborative team player who can work effectively in a fast-paced environment.
• Experience in logistics, transport, planning or a similar operational environment is beneficial; knowledge of working time and tachograph legislation is advantageous.

What's on Offer?

• Fast-paced and customer-focused working environment
• Opportunity to join a collaborative and supportive team
• Varied role with responsibility for national planning and customer accounts
• Opportunity to develop your planning and logistics career

If you're an organised, resilient and customer-focused planner who enjoys solving problems and working as part of a team, we'd be keen to hear from you!

OA is an Equal Opportunities Employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Please note that due to the high volume of applications we receive, only shortlisted candidates will be contacted.