Planning & Building Standards Admin Specialist

Renfrewshire Council; Paisley; On-site; GBP 18,000 - 24,000; Full time

Job summary

Renfrewshire Council invites applications for three Senior Clerical Officer roles within the Planning and Building Standards Business Support Team. You will process and determine planning applications and enquiries and input data to electronic systems, acting as the first point of contact for customers by email, phone and in person.

Applicants should have SVQ Level 3 or equivalent in administration, experience with Uniform, Enterprise and Idox DMS, and strong MS Office skills.

Qualifications

• Educated to SVQ Level 3 or equivalent in administration.
• Experience with Planning and Building Standards systems: Uniform, Enterprise and Idox DMS.
• Proficiency with Microsoft Office.
• Ability to work under pressure and deliver high-quality service.

Responsibilities

• Process and determine planning applications and enquiries.
• Input and maintain data on electronic systems.
• Assist in processing building warrants.
• Be the first point of contact for customers and stakeholders.
• Liaise by email, telephone and in person.

Skills

Data entry

Customer liaison

Administrative support

MS Office

Education

SVQ Level 3 or equivalent

Tools

Uniform

Enterprise

Idox DMS

MS Office

Job description

Renfrewshire Council invites applications for three Senior Clerical Officer roles within the Planning and Building Standards Business Support Team. You will process and determine planning applications and enquiries and input data to electronic systems, acting as the first point of contact for customers by email, phone and in person.

Applicants should have SVQ Level 3 or equivalent in administration, experience with Uniform, Enterprise and Idox DMS, and strong MS Office skills.