Planning & Building Control Support Specialist

Devon County Council; Devon and Torbay; On-site; GBP 18,000 - 24,000; Full time

Job summary

Devon County Council is seeking a Planning & Building Control Support Assistant to join a busy Planning and Building Control Support Team. You will help handle applications, respond to pre-application queries, take payments and assist with enforcement issues, while supporting the day-to-day running of the service.

The role requires confident data handling, proven communication and IT skills, and a commitment to delivering excellent customer service under tight deadlines.

Qualifications

• Proven communication skills.
• IT skills.
• Ability to handle data accurately and timely.
• Commitment to excellent customer service under tight deadlines.

Responsibilities

• Handle planning and building control applications and pre-application queries.
• Take payments and process related transactions.
• Assist with enforcement complaints and day-to-day running of the service.
• Communicate with customers and internal teams with tact and diplomacy to deliver service excellence.

Job description

Devon County Council is seeking a Planning & Building Control Support Assistant to join a busy Planning and Building Control Support Team. You will help handle applications, respond to pre-application queries, take payments and assist with enforcement issues, while supporting the day-to-day running of the service.

The role requires confident data handling, proven communication and IT skills, and a commitment to delivering excellent customer service under tight deadlines.