Planning & Building Control Service Delivery Officer (Hybrid)

Golearnleicestershire; East Midlands; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Generous pension scheme

Competitive pay & leave entitlement

Job summary

Nottingham City Council invites applications for a Service Delivery Officer to join the Planning and Building Control Support Team. This hybrid role is based at Loxley House, Nottingham, NG2 3NG, with a starting salary of £27,709 per annum, rising to £28,608, pro-rata for part-time.

You will provide admin and operational support to planning and building control officers, manage enquiries, maintain records in specialist systems, and help progress planning applications while ensuring statutory

Qualifications

• Experience in administrative or customer service roles within a busy office.
• Experience handling enquiries with clear, professional guidance.
• Good record keeping and use of digital systems.

Responsibilities

• Provide administrative and operational support to planning/building control teams.
• Manage enquiries and maintain records in specialist systems.
• Support progression of planning and building control applications.
• Contribute to service improvement and performance monitoring.

Skills

Administrative experience

Customer service experience

Organisational skills

Record keeping

Microsoft Office

Stakeholder communication

Tools

Microsoft Office

Job description

Nottingham City Council invites applications for a Service Delivery Officer to join the Planning and Building Control Support Team. This hybrid role is based at Loxley House, Nottingham, NG2 3NG, with a starting salary of £27,709 per annum, rising to £28,608, pro-rata for part-time.

You will provide admin and operational support to planning and building control officers, manage enquiries, maintain records in specialist systems, and help progress planning applications while ensuring statutory