Planner Scheduler

Confidential; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

MMP in Kingston is seeking experienced Customer Service Advisors to join a busy team in a fast-paced, resident-focused environment. The office-based role offers a 19 per hour rate on a temporary-to-permanent basis.

You will handle incoming calls, log repairs, schedule works with operatives, manage appointments and maintain internal systems while delivering excellent customer service.

Qualifications

• Previous planning/scheduling experience is essential.
• Strong communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Good IT skills and attention to detail.

Responsibilities

• Handling incoming calls from residents
• Logging repairs and maintenance requests accurately
• Scheduling and coordinating works with operatives
• Managing appointments and updating internal systems
• Delivering excellent customer service at all times

Skills

planning/scheduling experience

communication skills

customer service

IT skills

attention to detail

experience in repairs/housing

Job description

MMP is currently looking for experienced Customer Service Advisors to join our clients busy team in Kingston. This is an excellent opportunity for candidates with previous planning or scheduling experience who enjoy working in a fast-paced customer-focused environment.

Kingston (Office Based)
19 per hour
Temporary to Permanent

Key Responsibilities

• Handling incoming calls from residents
• Logging repairs and maintenance requests accurately
• Scheduling and coordinating works with operatives
• Managing appointments and updating internal systems
• Delivering excellent customer service at all times

What We're Looking For

• Previous planning/scheduling experience is essential
• Strong communication and customer service skills
• Ability to work efficiently in a fast-paced environment
• Good IT skills and attention to detail
• Experience within repairs, maintenance, housing, or property services would be advantageous

What's on Offer?

• 19 per hour
• Temp-to-perm opportunity with long-term career prospects
• Full-time, office-based role in Kingston
• Opportunity to join a growing and supportive team