Planned Works Commercial Administrator

Mears Group PLC; Holt; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Assurance

Employee Assistance Programme

Cycle to Work

Discounts

Job summary

Mears Group in Birmingham is seeking a Commercial Assistant to support planned works from our central office. You will help with purchase orders, invoices, records, and communications with clients, residents, and subcontractors to keep projects on track.

The role focuses on day-to-day admin across planned works, ensuring processes follow company procedures and customer experience remains central to what we do. A stable, progressive environment is offered.

Qualifications

• Experience in a commercial environment, ideally within the social housing sector.
• Proven ability to manage administrative processes accurately and efficiently.
• Comfortable working to deadlines in a busy office setting.
• Strong time management, planning, and organisational skills.
• Confident using computerised systems and Microsoft Office applications.
• Excellent written, verbal, and interpersonal communication skills.
• Strong customer service ethos with a professional approach to all interactions.
• Ability to liaise effectively with service users, colleagues, and external stakeholders.
• Willingness to attend meetings and training sessions as required.
• Commitment to maintaining high standards of health & safety and company procedures.

Responsibilities

• Supporting administrative tasks across planned works contracts and internal departments.
• Recording and responding to client and resident communications.
• Managing materials requisitions, purchase orders, and invoicing processes.
• Inputting cost data to enable timely completion and billing of planned works projects.
• Communicating with residents regarding upcoming and ongoing works.
• Liaising with colleagues, site teams, and subcontractors to ensure accurate and timely information is shared.
• Maintaining company assets in line with policy and reporting any damages.
• Attending meetings and training sessions as required.
• Upholding high standards of professionalism, health and safety, and customer care.
• Supporting the coordination and administration of refurbishment, investment, and improvement programmes.
• Ensuring project records, documentation, and compliance information are maintained accurately and up to date.

Skills

Commercial experience

Time management

MS Office

Communication skills

Tools

Microsoft Office

Job description

Mears Group in Birmingham is seeking a Commercial Assistant to support planned works from our central office. You will help with purchase orders, invoices, records, and communications with clients, residents, and subcontractors to keep projects on track.

The role focuses on day-to-day admin across planned works, ensuring processes follow company procedures and customer experience remains central to what we do. A stable, progressive environment is offered.