Pizza Shift Supervisor - Lead Service & Team Growth

Franco Manca St Pauls; City Of London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free pizzas

28 days holiday (pro rata)

Pension scheme

Staff discount 50%

Franco Academy development

Wellbeing support

Job summary

Franco Manca St Pauls is seeking a Supervisor/Team Leader to deliver exceptional service and support day-to-day operations. You will lead a busy restaurant team in a fast-paced hospitality environment, ensuring quality standards and guest satisfaction.

You will motivate staff, manage rosters, monitor stock, and uphold health and safety regulations, contributing to a welcoming, high-performance dining experience at Franco Manca.

Qualifications

• Experience as a Supervisor or Team Leader in hospitality or fast-paced restaurant settings.
• Passion for Italian food and delivering memorable customer experiences.
• Strong leadership and communication skills.
• Flexible to work evenings, weekends, and holidays.
• Commitment to Franco Manca values and service quality.

Responsibilities

• Lead by example delivering exceptional service to every guest.
• Support Restaurant Manager in day-to-day operations for smooth service.
• Motivate and coach the team to achieve high performance and quality standards.
• Monitor stock, handle deliveries, and keep records.
• Assist in managing rotas and staffing for peak times.
• Handle customer feedback professionally and resolve issues promptly.
• Maintain health and safety and comply with food hygiene regulations.

Skills

Team leadership

Guest service

Communication skills

Problem solving

Flexible scheduling

Job description

Franco Manca St Pauls is seeking a Supervisor/Team Leader to deliver exceptional service and support day-to-day operations. You will lead a busy restaurant team in a fast-paced hospitality environment, ensuring quality standards and guest satisfaction.

You will motivate staff, manage rosters, monitor stock, and uphold health and safety regulations, contributing to a welcoming, high-performance dining experience at Franco Manca.