Pizza Restaurant Team Lead

Franco Manca; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Free pizzas & drinks on shifts

Discounted dining 50%

Job summary

Franco Manca is hiring for a Supervisor/Team Leader role in a fast-paced hospitality setting. You will lead guest service, support the Restaurant Manager, and coach the team to maintain quality standards.

You’ll monitor stock, assist with rotas, and handle customer feedback with a proactive approach. Applicants with supervisory experience in a restaurant, a passion for Italian food, and excellent leadership and communication skills are encouraged to apply.

Qualifications

• Experience as Supervisor/Team Leader in hospitality or fast-paced restaurant.
• Strong leadership and customer service skills.
• Excellent communication and interpersonal abilities.
• Proactive, hands-on problem solving and multitasking.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Lead by example, delivering exceptional service to every guest.
• Support the Restaurant Manager in day-to-day operations for smooth service.
• Motivate and coach the team to high performance and standards.
• Monitor stock levels, handle deliveries, and keep accurate records.
• Assist in managing rotas and staffing for peak times.
• Handle customer feedback professionally and resolve issues promptly.
• Maintain health and safety standards and food hygiene compliance.

Skills

Supervisor experience

Leadership

Customer service

Communication

Problem solving

Flexibility

Job description

Franco Manca is hiring for a Supervisor/Team Leader role in a fast-paced hospitality setting. You will lead guest service, support the Restaurant Manager, and coach the team to maintain quality standards.

You’ll monitor stock, assist with rotas, and handle customer feedback with a proactive approach. Applicants with supervisory experience in a restaurant, a passion for Italian food, and excellent leadership and communication skills are encouraged to apply.