Pit Boss: Casino Floor Supervisor

Genting Malaysia Bhd; Greater London; Presencial; GBP 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private GP helpline

Discount portal for retailers

Life assurance

Employee assistance programme

20% gym discount

Mental health support

Family-friendly policies

Health Cash Plan

Critical illness cover

Travel insurance

Health Screening

Genting Academy online learning portal

Long service awards

Staff social fund

Annual Christmas present

Croupier of the Year Awards

5-a-side football tournament

Tips

Retention bonus

Descripción de la vacante

Genting Casinos Chinatown London is seeking an experienced pit boss to join our Gaming Staff team. You will ensure fair play, compliance with Gambling Act 2005 and LCCP, and support management in maintaining high security, efficiency and customer service standards.

The role requires flexibility to work night shifts and weekends, with opportunities for development and a comprehensive range of employee benefits.

Formación

• Experienced pit boss or similar in a casino environment.
• Knowledge of Gambling Act 2005 and Gambling Commission guidelines (LCCP).
• Commitment to social responsibility and compliance with company policies.
• Ability to coach and supervise staff, provide clear instructions, and maintain high customer service standards.

Responsabilidades

• Ensure full compliance with Gambling Act 2005, LCCP and licensing conditions.
• Guarantee gaming activity aligns with company policy and procedures.
• Provide clear coaching to staff and evaluate understanding.
• Drive change initiatives to improve business performance and competitiveness.
• Deliver exceptional customer service and maintain teamwork and productivity.

Conocimientos

PFL

Team player

Customer service

Flexibility

Descripción del empleo

Genting Casinos Chinatown London is seeking an experienced pit boss to join our Gaming Staff team. You will ensure fair play, compliance with Gambling Act 2005 and LCCP, and support management in maintaining high security, efficiency and customer service standards.

The role requires flexibility to work night shifts and weekends, with opportunities for development and a comprehensive range of employee benefits.