Slots Host: Customer Care & Gaming Support

Genting Malaysia Bhd; Greater London; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Private GP helpline

Discount portal for retailers

Life assurance

Employee assistance programme

20% gym membership discount

Mental health support

Family-friendly policies

Health Cash Plan

Critical illness cover

Travel insurance

Health Screening

Genting Academy

Job summary

Genting Casinos in Greater London is seeking a slots host to deliver outstanding customer service on our slot machines and ETG areas. You will welcome guests, assist with promotions, and support a great experience while working a variety of shifts including nights and weekends.

The role offers a competitive salary and a wide range of employee benefits designed to support colleagues' wellbeing and development.

Qualifications

• Experience delivering exceptional customer service in a busy leisure environment.
• Ability to welcome customers warmly and maintain high service standards.
• Willingness to work a variety of shifts, including nights and weekends.

Responsibilities

• Provide high standard customer service to slot players and ETG areas.
• Assist customers with promotions and events.
• Identify food and beverage needs using a proactive approach where appropriate.
• Share feedback with management.

Skills

Customer service

Friendly approach

Flexible shifts

Promotional awareness

Job description

Genting Casinos in Greater London is seeking a slots host to deliver outstanding customer service on our slot machines and ETG areas. You will welcome guests, assist with promotions, and support a great experience while working a variety of shifts including nights and weekends.

The role offers a competitive salary and a wide range of employee benefits designed to support colleagues' wellbeing and development.