Picker & Dispatch Specialist – Customer-Focused Fulfillment

Booker Group plc; Oxford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Booker employee discounts

Cycle to work scheme

Share scheme - Save As You Earn

Pension plan

Job summary

Booker Group plc is seeking a Branch Assistant in Oxford. The role involves serving customers, stocking shelves, and assisting with deliveries to ensure orders are fulfilled accurately and efficiently. You will be part of a team that keeps the store running smoothly from checkout to stock replenishment, delivering great service every day.

Strong focus on customer satisfaction and teamwork is essential, with opportunities to grow within a leading food and drink wholesaler across the UK.

Qualifications

• Customer service mindset and ability to serve customers efficiently.

Responsibilities

• Accurate picking and dispatch of goods using handheld devices.
• Check quality and shelf life; ensure packaging is robust for delivery.
• Provide high standard of customer service by processing deliveries efficiently.
• Be polite with delivery staff and escalate complex queries to supervisor.

Job description

Booker Group plc is seeking a Branch Assistant in Oxford. The role involves serving customers, stocking shelves, and assisting with deliveries to ensure orders are fulfilled accurately and efficiently. You will be part of a team that keeps the store running smoothly from checkout to stock replenishment, delivering great service every day.

Strong focus on customer satisfaction and teamwork is essential, with opportunities to grow within a leading food and drink wholesaler across the UK.