Retail Picker & Customer Service Champion

Booker; Oxford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Booker colleague card 10% off

Tesco colleague discount 10% to 15%

Tesco Mobile discounts

Eye test discounts

Pension scheme

Life Assurance

Employee assistance programme

Annual Save As You Earn share scheme

Holiday package

Job summary

Booker in Oxford is seeking a Store Assistant to help run everyday store operations, from stocking and shelves to tills and delivery preparation. You will be adaptable, focused on customer satisfaction and able to handle multiple tasks in a fast-paced environment.

Join a team that values reliability, a friendly approach and punctuality, with opportunities to develop in a busy wholesale business serving independents and small businesses across the country.

Qualifications

• Can-do attitude with a passion for delivering excellent customer service.
• Punctual and well-presented at all times.
• Experience in retail or customer service is a plus.

Responsibilities

• Responsible for accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences.
• Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
• Providing a high standard of customer service by processing deliveries efficiently and to target.
• Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

Skills

Customer service

Tills / cashier

Stock replenishment

Tools

Hand-held terminal

Job description

Booker in Oxford is seeking a Store Assistant to help run everyday store operations, from stocking and shelves to tills and delivery preparation. You will be adaptable, focused on customer satisfaction and able to handle multiple tasks in a fast-paced environment.

Join a team that values reliability, a friendly approach and punctuality, with opportunities to develop in a busy wholesale business serving independents and small businesses across the country.