Dynamic Picker & Customer Service Specialist

Booker Limited; United Kingdom; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Colleague discount

Discounts on Tesco purchases

Health & wellbeing benefits

Pension

Eye care offers

Job summary

Booker Limited in the United Kingdom is seeking team members to ensure customers\' needs are exceeded across store tasks, from shelving to tills, stock checks and deliveries. A can-do attitude and passion for delivering excellent customer service are essential, with reliability and willingness to go the extra mile.

Key duties include accurate picking and dispatch using handheld terminals, checking quality and shelf life, processing deliveries efficiently, and handling queries politely while

Qualifications

• Customer service oriented with focus on fast, accurate service.
• Willing to go the extra mile for customers.
• Ability to work flexibly across store tasks (replenishment, tills, deliveries).

Responsibilities

• Responsible for accurate picking and dispatch of goods using a handheld terminal and reporting discrepancies to the Manager.
• Check quality, shelf life and ensure packaging is robust in preparation for delivery.
• Provide high standard of customer service by processing deliveries efficiently and addressing queries; escalate complex issues.
• Be polite with delivery staff and respond appropriately to queries and complaints.

Skills

Can-do attitude

Job description

Booker Limited in the United Kingdom is seeking team members to ensure customers\' needs are exceeded across store tasks, from shelving to tills, stock checks and deliveries. A can-do attitude and passion for delivering excellent customer service are essential, with reliability and willingness to go the extra mile.

Key duties include accurate picking and dispatch using handheld terminals, checking quality and shelf life, processing deliveries efficiently, and handling queries politely while