Picker

TN United Kingdom; Ripon; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking dedicated individuals for a part-time role focused on customer service excellence. This position involves various tasks, from managing stock levels to serving customers, ensuring that every interaction is efficient and pleasant. The role offers flexibility and the chance to be part of a dynamic team where your contributions directly impact customer satisfaction. With a strong emphasis on personal growth and a supportive work environment, this is a fantastic opportunity to develop your skills while enjoying a range of attractive benefits.

Benefits

10% off purchases at Booker

Discount card for Tesco

Health checks at Tesco Pharmacy

Retirement savings plan

Life Assurance coverage

Comprehensive holiday package

Employee Assistance Programme

Cycle-to-work scheme

Qualifications

• Positive can-do attitude and comfort working to meet pick rates.
• Passion for customer service and willingness to go the extra mile.

Responsibilities

• Accurate picking and dispatch of goods using a handheld terminal.
• Providing high-standard customer service by processing deliveries efficiently.

Skills

Customer Service

Teamwork

Time Management

Tools

Handheld Terminal

Job description

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Booker • Ripon Road HARROGATE • Apply by 30-May-2025

About the role

This is a Part Time Role

You will be expected to ensure our customers’ needs are exceeded at all times while working in various areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, managing stock levels, or picking deliveries, the opportunities are endless, but everything you do matters — ensuring our customers get everything they came for, served quickly and efficiently.

We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.

What is in it for you

At Booker, we offer a great place to work and opportunities for career growth, along with a fantastic benefits package including:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly pay day, thirteen times a year. In addition, 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM-only deals with Tesco Mobile and other deals throughout the year.
• Up to 30% off car, pet, and home insurance at Tesco bank. Terms apply.
• Free eye tests when spending £50 or more, with 30% off glasses, contact lenses, and prescription sunglasses when spending £50 or more.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals website saving money on everyday purchases, including a cycle-to-work scheme.
• After 3 months, eligibility to join our annual Save As You Earn share scheme to buy Tesco shares at a discount.
• Retirement savings plan (pension) with Booker matching your contributions up to 5%.
• Life Assurance coverage for death in service, up to three times your annual pay.
• Health and Wellbeing resources, including a 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
• A comprehensive holiday package.

Responsibilities

Responsible for the accurate picking and dispatch of goods using a handheld terminal, and advising the manager of any discrepancies.

Checking quality, shelf life, and ensuring packaging is robust for delivery.

Providing high-standard customer service by processing deliveries efficiently and meeting targets.

Being polite with delivery staff and responding appropriately to queries and complaints, referring complex issues to management.

Requirements

A positive can-do attitude and comfort working to meet pick rates.

A passion for customer service and willingness to go the extra mile.

Always punctual, well-presented, and reliable.