Physiotherapy Senior Support Worker

NHS; Leicester; On-site; GBP 24,000 - 26,000; Part time

Job summary

A leading healthcare provider is seeking a Band 3 Physiotherapy Senior Support Worker for a part-time role at the Leicester Royal Infirmary. The position involves providing patient care, assisting in rehab classes, and handling administrative tasks. The ideal candidate will be motivated and able to work both independently and as part of a team, with a focus on delivering high-quality care to patients with musculoskeletal problems.

Qualifications

• Experience in health and/or social care settings.
• Willingness to obtain qualifications within a year.

Responsibilities

• Assist in rehab classes alongside qualified physiotherapists.
• Complete assessments and devise treatment plans for patients.
• Maintain accurate records and assist with administrative tasks.

Skills

Team Working

Communication

Organisational Skills

Education

Level 3 Qualification

Maths and English Functional Skills Level 2

Job description

Job summary

This role is for a Band 3 Physiotherapy senior support worker 0.75 WTE (28 hours per week) based at the Adult Musculoskeletal (MSK) Physiotherapy Department at the Leicester Royal Infirmary.

This clinical area focuses on treating adult (age 16+) patients with MSK problems. The department offers 1:1 patient care, and a variety of group rehab classes.

The role also includes weekend and bank holiday working in either the Elective Orthopaedic wards at the Leicester General Hospital or the Trauma Orthopaedic wards at the Leicester Royal Infirmary. Weekend shifts will be granted a rostered day back during the week.

The post holder will need to be motivated, organised and able to work on their own initiative and as part of a team. They will need to have experience of working with a variety of different people.

The post holder will be expected to play an integral part to our rehab classes. They will also, when competent, be expected to hold their own caseload of patients by completing assessments and devising treatment plans for Physiotherapy interventions.

The post holder will also be a key member of our team by supporting our team and service with a number of non-clinical responsibilities.

Interviews will be undertaken face to face only.

Main duties of the job

Please see Job Description for further details but examples of main duties include (but not limited to):

Clinical:

Leading and/or assisting in rehab classes alongside a qualified Physiotherapist. Classes including (but not limited to) ankle, early/mid/advanced lower limb, early/mid/late shoulder, back, external fixation, and Achilles rupture classes.

1:1 patients. This will be based on competence assessment. Initially starting with patients highlighted to the post holder by a qualified physiotherapist to see the patient for 1:1 rehab. Once competent, the post holder can see patients on a 1:1 basis straight from referral.

Non Clinical:

Setting up, clearing down for rehab classes

Administrative tasks including (but not limited to) printing and sending discharge letters, maintaining resus trolley stock, and general tidying of department.

Personal Development:

The post holder will have an annual appraisal and1 hour monthly supervision with their line manager.The post holder will be entitled to 3 hours CPD per month, which is planned following discussions with line manager.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by newvaluesand we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/ Details Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

358-7066463-CSI

Job locations

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW

Job description Job responsibilities

• To work within the multidisciplinary team to ensure high standards of patient care within the service under the direction and supervision of an appropriate Registered Health Care Professional.

• To assist with basic administration duties.

• Responsible for safe use of equipment relevant to service.

• Ensure safe and effective use of equipment by service users, carers and familymembers, including fitting demonstration, and teaching of safe and appropriateuse.

• Ensure equipment is safe.

• Keep complete, clear, accurate and timely records, utilising digital platforms as required.

• Communicate effectively through a variety of methods including the use of interpersonal, written and verbal and non-verbal skills.

• Report any incidents, accidents or complaints in a timely manner, taking appropriate action as necessary.

• Support the induction of new team members. Participate in training and supportof less experienced support staff and students (including apprentices) in respectof tasks and responsibilities within scope of practice.

• Actively participate in learning opportunities to maintain knowledge and informpractice.Actively seek feedback.

Please see job description/person specification for further details on the role

Job description Job responsibilities

• To work within the multidisciplinary team to ensure high standards of patient care within the service under the direction and supervision of an appropriate Registered Health Care Professional.

• To assist with basic administration duties.

• Responsible for safe use of equipment relevant to service.

• Ensure safe and effective use of equipment by service users, carers and familymembers, including fitting demonstration, and teaching of safe and appropriateuse.

• Ensure equipment is safe.

• Keep complete, clear, accurate and timely records, utilising digital platforms as required.

• Communicate effectively through a variety of methods including the use of interpersonal, written and verbal and non-verbal skills.

• Report any incidents, accidents or complaints in a timely manner, taking appropriate action as necessary.

• Support the induction of new team members. Participate in training and supportof less experienced support staff and students (including apprentices) in respectof tasks and responsibilities within scope of practice.

• Actively participate in learning opportunities to maintain knowledge and informpractice.Actively seek feedback.

Please see job description/person specification for further details on the role

Person Specification Training and Qualifications Essential

• Educated to a level 3 qualification. Or equivalent level of knowledge and experience. Or willingness to obtain in 1 year
• Maths and English Functional Skills Level 2

Desirable

• National Care Certificate

Experience Essential

• Experience in health and/ or social care settings such as employment, work experience or volunteering placements

Desirable

• Experience of clerical/administrative work and computer skills

Communication and relationship skills Essential

• Demonstrates an understanding of the concepts of team working
• Demonstrates effective written, verbal and non-verbal communication skills

Planning and organisation skills Essential

• Demonstrates effective prioritisation and organisational skills

Other Essential

• Demonstrates an understanding of the role and responsibilities of the post
• Expresses enthusiasm and motivation for the post and desire to work in the clinical area

Desirable

• Demonstrates previous experience working in the clinical area of MSK rehab e.g. classes

Person Specification Training and Qualifications Essential

• Educated to a level 3 qualification. Or equivalent level of knowledge and experience. Or willingness to obtain in 1 year
• Maths and English Functional Skills Level 2

Desirable

• National Care Certificate

Experience Essential

• Experience in health and/ or social care settings such as employment, work experience or volunteering placements

Desirable

• Experience of clerical/administrative work and computer skills

Communication and relationship skills Essential

• Demonstrates an understanding of the concepts of team working
• Demonstrates effective written, verbal and non-verbal communication skills

Planning and organisation skills Essential

• Demonstrates effective prioritisation and organisational skills

Other Essential

• Demonstrates an understanding of the role and responsibilities of the post
• Expresses enthusiasm and motivation for the post and desire to work in the clinical area

Desirable

• Demonstrates previous experience working in the clinical area of MSK rehab e.g. classes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)

Employer details Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)