Physiotherapy Senior Support Worker

University Hospitals of Leicester NHS Trust; Leicester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in Leicester is seeking a Physiotherapy Senior Support Worker to join their multidisciplinary team. The role involves ensuring high standards of patient care, assisting with administration, and supporting new team members. Ideal candidates will have a Level 3 qualification or equivalent experience in health or social care settings. Join us to make a difference in patient care while enjoying flexible working arrangements.

Benefits

Flexible Working Arrangements

Equal Opportunities Employer

Qualifications

• Experience in health and/or social care settings.
• Willingness to obtain Level 3 qualification within 1 year.

Responsibilities

• Ensure high standards of patient care within the service.
• Assist with basic administration duties.
• Support the induction of new team members.

Skills

Team Working

Communication

Organisational Skills

Education

Level 3 Qualification

Maths and English Functional Skills Level 2

Job description

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Detailed job description and main responsibilities

• To work within the multidisciplinary team to ensure high standards of patient care within the service under the direction and supervision of an appropriate Registered Health Care Professional.
• To assist with basic administration duties.
• Responsible for safe use of equipment relevant to service.
• Ensure safe and effective use of equipment by service users, carers and family members, including fitting demonstration, and teaching of safe and appropriate use.
• Ensure equipment is safe.
• Keep complete, clear, accurate and timely records, utilising digital platforms as required.
• Communicate effectively through a variety of methods including the use of interpersonal, written and verbal and non-verbal skills.
• Report any incidents, accidents or complaints in a timely manner, taking appropriate action as necessary.
• Support the induction of new team members. Participate in training and support of less experienced support staff and students (including apprentices) in respect of tasks and responsibilities within scope of practice.
• Actively participate in learning opportunities to maintain knowledge and inform practice. Actively seek feedback.

Please see job description/person specification for further details on the role

Person specification

Training and Qualifications

Essential criteria

• Educated to a level 3 qualification. Or equivalent level of knowledge and experience. Or willingness to obtain in 1 year
• Maths and English Functional Skills Level 2

Desirable criteria

• National Care Certificate

Experience

Essential criteria

• Experience in health and/ or social care settings such as employment, work experience or volunteering placements

Desirable criteria

• Experience of clerical/administrative work and computer skills

Communication and relationship skills

Essential criteria

• Demonstrates an understanding of the concepts of team working
• Demonstrates effective written, verbal and non-verbal communication skills

Planning and organisation skills

Essential criteria

• Demonstrates effective prioritisation and organisational skills

Other

Essential criteria

• Demonstrates an understanding of the role and responsibilities of the post
• Expresses enthusiasm and motivation for the post and desire to work in the clinical area

Desirable criteria

• Demonstrates previous experience working in the clinical area of MSK rehab e.g. classes

Additional Information

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.

Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

COVID 19 Risk Assessment

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid Vaccination Status

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• JD Physiotherapy Senior Support Worker (PDF, 772.1KB)
• Personal Specification (PDF, 682.9KB)
• Management structure (PDF, 735.5KB)
• Therapy structure (PDF, 671.7KB)
• Understanding your right to work in the UK (PDF, 1.1MB)
• Employee Benefits (PDF, 578.5KB)