Physiotherapy Administrator

Nuffield Health; Leicester; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Leicester Hospital is seeking a proactive Physiotherapy Administrator to join the team on a part-time basis (19 hours per week). You will support physiotherapists by handling appointments, enquiries, and patient records to ensure a smooth patient journey from enquiry to treatment.

We value friendly, organised individuals with strong IT skills and healthcare experience. A benefits package includes gym membership, health assessments, retail discounts and pension options.

Qualifications

• Excellent communication and customer service skills.
• Strong organisational and administrative abilities.
• Good IT skills, including Microsoft Office.
• Ability to manage multiple tasks accurately and efficiently.
• Previous administration or healthcare experience is desirable but not essential.

Responsibilities

• Manage appointments for physiotherapy patients.
• Answer telephone and email enquiries.
• Maintain patient records and processing referrals.
• Support day-to-day running of the department.

Skills

Excellent communication

Organisational skills

IT skills (Microsoft Office)

Multitasking

Healthcare administration experience

Tools

Microsoft Office

Job description

Physiotherapy Administrator Leicester Hospital | Administration | Permanent | Part Time | £25,038 per annum pro rata 19 hours per week

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

We are looking for a friendly, organised, and proactive Administrator to join our Physiotherapy Department on a part-time basis (19 hours per week). As a key member of the team, you will provide administrative support to our physiotherapists, ensuring patients receive an excellent experience from enquiry through to treatment.

Duties will include managing appointments, answering telephone and email enquiries, maintaining patient records, processing referrals, and supporting the smooth day-to-day running of the department.

As our Physiotherapy Administrator you will have:

• Excellent communication and customer service skills
• Strong organisational and administrative abilities
• Good IT skills, including Microsoft Office
• Ability to manage multiple tasks accurately and efficiently
• Previous administration or healthcare experience is desirable but not essential

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as:

• free gym membership
• health assessments
• retail discounts
• pension options

Leicester Hospital Founded in 1969, Nuffield Health Leicester Hospital was originally built from funds raised by the local community and is now one of the leading providers of private healthcare in Leicestershire. The Hospital has a strong local reputation with patients remaining loyal. The Hospital had a £4.5 million refurbishment in 2011 and was the blue print for the wider Hospitals refresh programme. The Hospital has 28 ensuite inpatient beds, 2 Laminar flow theatres, Endoscopy Suite, minor treatment room and 14 consulting rooms. The hospital delivers a wide variety of inpatient and outpatient treatments and services using the best possible technologies. Since 2015 we have invested in a static MRI unit, a new digital X ray room & digital mammography. We are a local centre of excellence for Children and Young People Services. Having a Fitness & Wellbeing Gym in Leicester has led to a close working relationship and the Hospital was a forerunner for the Nuffield recovery plus programme. The Hospital has been rated as a ‘Good’ hospital by the CQC and achieved this rating across the 5 key lines of enquiry across all departments inspected.

Join Nuffield Health and create the future you want, today.

Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.