Phone Shop Champion — Flexible Hours & Perks

Tesco PLC; Wick; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Holiday allowance

Flexible hours

Colleague discount

Wellbeing services

Life cover

Pension with employer matches

Discounts & shares

Uniform provided

Job summary

Tesco PLC is seeking a Phone Shop Colleague to help customers pick mobile products and services, assist with phone and contract setups, and answer tech questions. The role emphasizes friendly service, strong sales support, and teamwork within the store.

In this hands-on position you’ll greet customers, build rapport, and contribute to great service while supporting store routines and a positive shift atmosphere.

Qualifications

• Passion for delivering great service to customers.
• Ability to build rapport quickly for confident, supported customers.
• Proactive in solving tech queries, recommending products and handling contracts.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Assist customers with mobile products, plans and services.
• Support with phone shop routines and store-wide tasks.

Skills

Customer service

Rapport building

Decision making

Contract setup

Job description

Tesco PLC is seeking a Phone Shop Colleague to help customers pick mobile products and services, assist with phone and contract setups, and answer tech questions. The role emphasizes friendly service, strong sales support, and teamwork within the store.

In this hands-on position you’ll greet customers, build rapport, and contribute to great service while supporting store routines and a positive shift atmosphere.