Phone Shop Advisor – Flexible Hours & Perks

Tesco; Galashiels; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Holiday allowance 20–22 days

Flexible working from day one

Colleague Clubcard discount (10% to 15

Wellbeing services

Life cover (five times pay)

Pension with 7.5% matching

Discounts, shares and cycle-to-work

Uniform provided

Job summary

Tesco Colleague - Phone Shops - Galashiels Extra is seeking a friendly, customer-focused colleague to support customers in the Tesco Phone Shop. You will help customers choose mobile products, complete phone and contract setups, and assist with a range of tech queries, while contributing to top-quality service and sales performance.

The role offers flexible working from day one and a competitive hourly rate, with shifts scheduled within available windows.

Qualifications

• Passion for delivering great service and helping customers find the right mobile products and solutions.
• Ability to build rapport quickly so customers leave confident and satisfied.
• Initiative to make the right decisions for customers, including contract setups.
• Positive, team-focused approach and open communication with store colleagues.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Support across Phone Shop and wider store, assisting with product choices and tech questions.
• Complete phone and contract setups and support store routines.
• Contribute to great service, strong sales, waste reduction and store performance.

Skills

Customer service

Sales oriented

Teamwork

Communication

Job description

Tesco Colleague - Phone Shops - Galashiels Extra is seeking a friendly, customer-focused colleague to support customers in the Tesco Phone Shop. You will help customers choose mobile products, complete phone and contract setups, and assist with a range of tech queries, while contributing to top-quality service and sales performance.

The role offers flexible working from day one and a competitive hourly rate, with shifts scheduled within available windows.