Mobile Phone Shop Advisor – Flexible Hours & Perks

Tesco PLC; Oxford; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Holiday allowance 20 days + personal 2

Flexible working from day one

Colleague Clubcard discounts 10% (15%?

Wellbeing services

Life cover

Pension with employer matching up to 7

Discounts, shares and cycle-to-work

Uniform provided

Job summary

Tesco PLC in the United Kingdom is seeking a Phone Shop Colleague to deliver friendly, natural service and help customers choose mobile products and services. You’ll support in-store tasks from contract setups to answering tech questions, with shifts scheduled within the posted availability.

The role offers flexible working from day one, a minimum of 12 hours per week, and a range of benefits including colleague discounts, wellbeing services, life cover, and a competitive pension.

Qualifications

• A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.
• The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.
• The initiative to make the right decisions for customers, whether you're solving a tech query, recommending a product, or supporting with a contract setup.
• A positive, team-focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.

Responsibilities

• Providing friendly, natural service and getting to know your customers
• Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
• Making customer focused decisions and completing key store routines
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance

Job description

Tesco PLC in the United Kingdom is seeking a Phone Shop Colleague to deliver friendly, natural service and help customers choose mobile products and services. You’ll support in-store tasks from contract setups to answering tech questions, with shifts scheduled within the posted availability.

The role offers flexible working from day one, a minimum of 12 hours per week, and a range of benefits including colleague discounts, wellbeing services, life cover, and a competitive pension.