Phone Shop Specialist - Flexible Hours & Benefits

Tesco PLC; Blakebrook; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague discount

Wellbeing services

Life cover

Pension with company contributions

Discounts & shares

Uniform provided

Job summary

Tesco PLC in the United Kingdom is seeking a Phone Shop Colleague to deliver friendly, customer-centric service in-store. You’ll help customers choose mobile products, complete phone and contract setups, and handle tech queries, contributing to strong sales and great store performance.

Role offers flexible hours with a guaranteed minimum of 12 hours per week and a starting hourly rate of £13.70, rising to £14.97 in M25 stores.

Qualifications

• A passion for delivering great service and greeting every customer.
• The ability to build rapport quickly so customers leave feeling confident and served.
• The initiative to make the right decisions for customers in tech queries or product setups.
• A positive, team-focused approach with open communication across the store.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Offer flexible support across Phone Shop and wider store, helping with product selections and contract setups.
• Complete phone setups and address a range of tech queries.
• Understand how your role supports strong service, sales, waste reduction and store performance.

Job description

Tesco PLC in the United Kingdom is seeking a Phone Shop Colleague to deliver friendly, customer-centric service in-store. You’ll help customers choose mobile products, complete phone and contract setups, and handle tech queries, contributing to strong sales and great store performance.

Role offers flexible hours with a guaranteed minimum of 12 hours per week and a starting hourly rate of £13.70, rising to £14.97 in M25 stores.