Phone Shop Associate — Flexible Hours & Perks

Tesco; Bury St Edmunds; On-site; GBP 8,500 - 9,300; Part time

Benefits offered by this job

Holiday leave 20 days + personal day

Flexible working

Colleague Clubcard discounts

Wellbeing services

Life insurance

Pension with matching contributions

Employee discounts

Cycle-to-work

Uniform provided

Job summary

Tesco Phone Shop Colleague in the United Kingdom is a friendly, customer‑facing role in our stores. You’ll help customers choose mobile products, set up phones and contracts, and provide flexible support across the Phone Shop and wider store.

The role offers an hourly rate starting at £13.70, rising to £14.97 in M25 stores, with a guaranteed minimum of 12 hours per week and flexible working from day one. You’ll join an inclusive team and enjoy benefits like colleague discounts and wellbeing

Qualifications

• Passion for delivering great service with a smile.
• Ability to build rapport quickly and make customers feel confident.
• Initiative to solve queries and support with contract setups.
• Positive, team‑focused approach and openness across store teams.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Support across the Phone Shop and wider store, including product/service guidance and contract setups.
• Make customer‑focused decisions and complete key store routines.
• Understand how the role supports service, sales, waste reduction and store performance.

Skills

Customer service

Sales support

Communication

Teamwork

Job description

Tesco Phone Shop Colleague in the United Kingdom is a friendly, customer‑facing role in our stores. You’ll help customers choose mobile products, set up phones and contracts, and provide flexible support across the Phone Shop and wider store.

The role offers an hourly rate starting at £13.70, rising to £14.97 in M25 stores, with a guaranteed minimum of 12 hours per week and flexible working from day one. You’ll join an inclusive team and enjoy benefits like colleague discounts and wellbeing