Phone Shop Associate – Flexible Hours & Great Benefits

Tesco; Ely; On-site; GBP 19,000 - 21,000; Part time

Benefits offered by this job

Holiday leave

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with employer contributions

Uniform provided

Job summary

Tesco Phone Shop Colleague role in the United Kingdom offers customer-focused service in our stores, with variety, teamwork and daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team.

Pay starts at £13.70 per hour, rising to £14.97 in stores within the M25. We guarantee a minimum of 12 hours per week and your contracted hours are scheduled within the availability windows shown.

Qualifications

• A passion for delivering great service
• Ability to build rapport quickly with customers
• Initiative to make the right decisions for customers

Responsibilities

• Providing friendly, natural service and getting to know your customers
• Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services
• Completing phone and contract setups and supporting customers with tech queries
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance

Skills

Customer service

Rapport building

Decision making

Team collaboration

Job description

Tesco Phone Shop Colleague role in the United Kingdom offers customer-focused service in our stores, with variety, teamwork and daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team.

Pay starts at £13.70 per hour, rising to £14.97 in stores within the M25. We guarantee a minimum of 12 hours per week and your contracted hours are scheduled within the availability windows shown.