Phone Shop Advisor: Flexible Hours & Great Service

Tesco UK; Llandudno; On-site; GBP 19,000 - 21,000; Part time

Job summary

Tesco UK is hiring for a Phone Shop Colleague to join our stores and deliver friendly, helpful service to customers within the Phone Shop and across the wider store. The role offers varied shifts and a supportive team environment in a fast-paced retail setting.

Pay starts at £13.70 per hour and rises to £14.97 in stores within the M25. We guarantee a minimum of 12 hours per week, with schedules shared at least 3 weeks in advance and a focus on flexible working to suit life commitments.

Responsibilities

• Providing friendly, natural service and getting to know your customers
• Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
• Making customer focused decisions and completing key store routines
• Understanding how your role supports great service, strong sales, waste reduction and overall store performance
• A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.
• The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.
• The initiative to make the right decisions for customers, whether you’re solving a tech query, recommending a product, or supporting with a contract setup.
• A positive, team‑focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.

Job description

Tesco UK is hiring for a Phone Shop Colleague to join our stores and deliver friendly, helpful service to customers within the Phone Shop and across the wider store. The role offers varied shifts and a supportive team environment in a fast-paced retail setting.

Pay starts at £13.70 per hour and rises to £14.97 in stores within the M25. We guarantee a minimum of 12 hours per week, with schedules shared at least 3 weeks in advance and a focus on flexible working to suit life commitments.