Phone Shop Associate — Flexible Hours, Great Service

Tesco Retail; Gainsborough CP; On-site; GBP 14,000 - 19,000; Part time

Job summary

Tesco is hiring a Phone Shop Colleague in the United Kingdom. The role offers a minimum of 12 hours per week with pay starting at £13.70 per hour and rising to £14.97 in stores within the M25.

Availability windows and scheduling will be shared, and applicants are encouraged even if availability is close to what we’re seeking. You’ll provide friendly, natural service, help customers choose mobile products and services, and support phone and contract setups.

Qualifications

• Experience delivering friendly, helpful service in a fast-paced retail environment.
• Ability to communicate clearly and adapt to diverse customer needs.
• Willingness to work flexible hours, including evenings and weekends.
• Proactive problem solving and ability to explain products clearly.

Responsibilities

• Provide friendly, natural service and learn customers' needs.
• Assist customers with choosing mobile products and services and setting up contracts.
• Support store routines and contribute to great store performance.
• Build rapport quickly to ensure customers leave confident and satisfied.
• Work collaboratively with colleagues across the store and maintain a positive, team-focused attitude.

Skills

Customer service

Teamwork

Flexibility

Communication

Building rapport

Tech queries

Job description

Tesco is hiring a Phone Shop Colleague in the United Kingdom. The role offers a minimum of 12 hours per week with pay starting at £13.70 per hour and rising to £14.97 in stores within the M25.

Availability windows and scheduling will be shared, and applicants are encouraged even if availability is close to what we’re seeking. You’ll provide friendly, natural service, help customers choose mobile products and services, and support phone and contract setups.