Phone Shop Associate: Flexible Hours & Growth

Tesco Retail; Peterborough; On-site; GBP 14,000 - 19,000; Part time

Job summary

Tesco Phone Shop Colleague role in the UK store network focuses on delivering friendly, customer-centered service for mobile products and services. You will assist customers with contract setups, help them choose devices, and resolve tech queries, while contributing to store performance and sales goals.

Shifts are structured within availability windows, with a minimum of 12 hours per week. A welcoming, team-based environment and opportunities to grow are offered.

Qualifications

• Friendly, natural service and getting to know your customers.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Provide flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
• Make customer focused decisions and complete key store routines.
• Understand how your role supports great service, strong sales, waste reduction and overall store performance.

Job description

Tesco Phone Shop Colleague role in the UK store network focuses on delivering friendly, customer-centered service for mobile products and services. You will assist customers with contract setups, help them choose devices, and resolve tech queries, while contributing to store performance and sales goals.

Shifts are structured within availability windows, with a minimum of 12 hours per week. A welcoming, team-based environment and opportunities to grow are offered.