Pharmacy Technician: Patient-Centric Leader & Coach

Boots UK; Dunoon; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme including buy

CPD Days and protected learning time

GPhC/PSNI/PSI Fees reimbursed

Job summary

Boots UK in Dunoon, Scotland is seeking a Pharmacy Technician to deliver patient‑centred service, advise patients and support the dispensary team. You will triage patients, stock management and work with the team to maintain high standards of care.

The role involves using pharmacy systems, ensuring safety and regulatory compliance, with training provided where needed. DBS/PVG checks may apply depending on location.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Excited to coach and lead a dispensary team.
• Excellent communication and organisational skills.
• Motivation to change things for the better for our teams, customers and patients.
• A desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Providing expert, tailored advice to patients about available medicines and products.
• Delivering services according to store needs.
• Building strong relationships with the pharmacy team and coaching them to deliver high-quality care.
• Assisting with triage of patients and distribution of prescription handouts.
• Taking ownership for safe, legal and ethical decision-making in the pharmacy.
• Managing operational tasks like stock replenishment, workload, orders and handling controlled drugs.

Skills

Regulatory registration (GPhC/PSNI/PSI

Coaching / leadership

Excellent communication

Organisational skills

Pharmacy systems & technology

Job description

Boots UK in Dunoon, Scotland is seeking a Pharmacy Technician to deliver patient‑centred service, advise patients and support the dispensary team. You will triage patients, stock management and work with the team to maintain high standards of care.

The role involves using pharmacy systems, ensuring safety and regulatory compliance, with training provided where needed. DBS/PVG checks may apply depending on location.