Pharmacy Technician - Lead Patient Care & Team Coaching

Meeveem Limited; Birkenhead; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme including buy

Access to TELUS Health EAP

CPD Days and learning time

GPhC/PSNI/PSI Fees reimbursed

Job summary

Boots Pharmacy is seeking a proactive Pharmacy Technician to deliver patient-centred care and expert advice on medicines and services. You will support and coach the dispensary team, ensuring safe, ethical decision-making and efficient stock management across the store.

You’ll collaborate with colleagues to maintain high standards of care, apply pharmacy systems effectively and contribute to service delivery that benefits our customers and communities.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• A genuine excitement for coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivation to change things for the better for our teams, customers and patients.
• A desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Providing expert, tailored advice to patients about available medicines, products or Macmillan Cancer Support.
• Delivering various services dependant on the store needs.
• Building great relationships with your pharmacy team; coaching and inspiring them to deliver the highest standard of care.
• Assisting with the triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision-making in the pharmacy.
• Manage operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs whilst ensuring patient safety.

Skills

Leadership coaching

Excellent communication

Organisational skills

Patient care improvement

Pharmacy systems use

Education

GPhC registration as Pharmacy Technician

Tools

Pharmacy software systems

Job description

Boots Pharmacy is seeking a proactive Pharmacy Technician to deliver patient-centred care and expert advice on medicines and services. You will support and coach the dispensary team, ensuring safe, ethical decision-making and efficient stock management across the store.

You’ll collaborate with colleagues to maintain high standards of care, apply pharmacy systems effectively and contribute to service delivery that benefits our customers and communities.