Pharmacy Technician: Lead a Dispensary Team & Patient Care

Boots Uk; Devizes; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Job summary

Boots is seeking a Pharmacy Technician to deliver outstanding patient-centred service across our stores. You will triage patients, coach the pharmacy team, and provide expert technical advice on medicines supply while maintaining safety and regulatory standards.

You'll lead the dispensary team, manage stock and equipment, and work closely with pharmacists to ensure high-quality care for our customers and patients. Previous checking experience is beneficial but training will be provided.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Genuine excitement for coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivation to change things for the better for teams, customers and patients.
• Desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Providing expert, tailored advice to patients about available medicines, products or Macmillan Cancer Support.
• Delivering various services dependant on the store needs.
• Building great relationships with your pharmacy team; coaching and inspiring them to deliver the highest standard of care.
• Assisting with the triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision-making in the pharmacy.
• Manage operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs whilst ensuring patient safety.

Skills

GPhC registration

Coaching and leadership

Excellent communication

Organisational skills

Patient-focused care

Pharmacy systems experience

Tools

Pharmacy systems

Job description

Boots is seeking a Pharmacy Technician to deliver outstanding patient-centred service across our stores. You will triage patients, coach the pharmacy team, and provide expert technical advice on medicines supply while maintaining safety and regulatory standards.

You'll lead the dispensary team, manage stock and equipment, and work closely with pharmacists to ensure high-quality care for our customers and patients. Previous checking experience is beneficial but training will be provided.