Pharmacy Technician: Lead Patient Care & Dispensary Team

Boots Uk; Oban; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Boots benefits package

CPD days

Employee assistance programme

Job summary

Boots UK is seeking a Pharmacy Technician to deliver exceptional patient-centred service and lead a dispensary team within a Boots store. You will triage patients, provide expert advice on medicines, and support the healthcare team to maintain high standards of care.

Role involves coaching staff, managing stock and workflow, and ensuring safe, legal decision-making in daily pharmacy operations, with access to Boots benefits and professional development.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Excited to coach and lead a dispensary team.
• Excellent communication and organisational skills.
• Motivated to improve care for teams, customers and patients.
• Desire to deliver services and outstanding patient care.
• Able to use pharmacy systems and technology.

Responsibilities

• Providing expert, tailored advice to patients about medicines and services.
• Delivering services depending on store needs.
• Coaching and inspiring the pharmacy team to deliver high care standards.
• Assisting with patient triage and handling prescription handouts.
• Taking ownership of safe, ethical decision-making in the pharmacy.
• Managing stock, workload, orders, and handling controlled drugs safely.

Skills

Coaching leadership

Communication

Organisational skills

Patient care

Pharmacy systems

Education

GPhC registration

Job description

Boots UK is seeking a Pharmacy Technician to deliver exceptional patient-centred service and lead a dispensary team within a Boots store. You will triage patients, provide expert advice on medicines, and support the healthcare team to maintain high standards of care.

Role involves coaching staff, managing stock and workflow, and ensuring safe, legal decision-making in daily pharmacy operations, with access to Boots benefits and professional development.