Pharmacy Technician

The Boots Company PLC; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Pharmacy Support Colleague, where your passion for patient care and pharmacy services will shine. In this role, you will lead a dedicated team, ensuring the highest standards of care and compliance while managing daily dispensary operations. With opportunities for career progression and comprehensive training, you’ll be at the forefront of delivering exceptional healthcare services. Enjoy a supportive environment that values diversity and inclusion, along with a range of attractive benefits designed to enhance your work-life balance and professional growth.

Benefits

Competitive holiday allowance

Boots Retirement Savings Plan

Discretionary annual bonus scheme

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Employee Assistance Programme

Generous staff discount

Access to third-party discounts

Support through Boots Benevolent Fund

Qualifications

• Must have NVQ Level 3 in Pharmacy Services and be registered with the General Pharmaceutical Council.
• Completion of Medicines Counter Assistant (NVQ2) qualification is required.

Responsibilities

• Oversee safe and effective operation of the pharmacy and healthcare business.
• Ensure compliance with legal, professional, and guidance standards.

Skills

Customer Care

Team Leadership

Pharmacy Services Knowledge

Legal Compliance

Education

NVQ Level 3 in Pharmacy Services

Medicines Counter Assistant (NVQ2)

Job description

The importance of your role.
Be part of our ambition to be the world’s leading Pharmacy-led retailer. Our patients are at the heart of everything we do, and we’re proud to offer legendary care every day; it’s what sets us apart from other UK Pharmacy chains.

This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our patients.

How will you do it?

With a technical yet personable approach, you’ll inspire the pharmacy team around you, ensuring our standards reflect that we care about our patients. Legally and ethically, we want to provide the very best service.

Accuracy and care are central to this role. You will oversee the safe and effective operation of the pharmacy and healthcare business, leading the daily management of the dispensary. You’ll be an expert in the technical aspects of medicine supply while delivering excellent patient care.

Guiding and supporting your pharmacy team and working closely with the Pharmacist and Store Leader, you’ll be influential in growing our business.

What you’ll be doing day to day.

You will help deliver the safe and effective operation of the pharmacy and healthcare business, leading the daily dispensary activities.

Your duties will include:

• Responsibility for legal, safe, and ethical decision-making in the pharmacy.
• Achieving targets for delivery of items and services income.
• Ensuring compliance with legal, professional, and guidance standards in Boots.
• Engaging with customers to ensure they leave informed and confident about their healthcare, coaching team members to do the same.
• Seeking opportunities to collaborate with external stakeholders to secure locally commissioned services and promote services and items.
• Ensuring efficient dispensary operations and minimizing dispensing losses.
• Ordering medicines, labeling, dispensing, endorsing, and checking prescriptions.

What you’ll need to have.

We offer an exciting career opportunity to advance your pharmacy journey. You must have an NVQ Level 3 in Pharmacy Services (or equivalent) and be registered with the General Pharmaceutical Council.

Beyond experience, we seek individuals with a genuine passion for customer care, capable of supporting and leading the dispensary team and implementing pharmacy strategies.

Completion of a Medicines Counter Assistant (NVQ2) qualification or equivalent is also required to work within our dispensaries.

You may wish to become an Accuracy Checking Technician (ACT); we provide the necessary training and support. As you develop your healthcare knowledge through these roles, your pay and benefits will reflect this growth.

This is just one of several career paths within Boots!

Click here to explore your pharmacy career progression with us…

Our Diversity and Inclusion commitment.

Diversity, equity, and inclusion are central to our business. We are proud to be an equal opportunity employer, embracing the diversity of our colleagues and fostering a positive, inclusive work environment. We offer flexible working patterns to support work-life balance.

This role may require a DBS/PVG check in certain locations. Boots is a Ban the Box employer and considers applicants with criminal convictions on a case-by-case basis, with prior discussion encouraged.

Our Benefits.

• Competitive holiday allowance (with the option to buy more days)
• Boots Retirement Savings Plan pension scheme
• Discretionary annual bonus scheme
• Enhanced Maternity/Paternity/Adoption leave pay
• £100 gift card for colleagues expecting/adopting a baby
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discounts, activity passes, and more (eligibility may vary)
• Access to our Employee Assistance Programme offering free, confidential counselling 24/7
• Generous staff discount, with additional discounts for Boots brands, Boot Opticians, and Boots Hearingcare
• Access to third-party discounts including retail, cinema, holidays, and more (UK only)
• Support through the Boots Benevolent Fund for colleagues facing financial hardship

*All rewards and benefits are subject to change and eligibility.

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At Boots, care is at the heart of everything we do. Discover how we support your goals, foster an inclusive environment, and explore our meaningful benefits.