Remote Pharmacy Technician

Phlo; United Kingdom; Remote; GBP 30,000 - 35,000; Full time

Job summary

An innovative company is on the lookout for a Remote Pharmacy Technician to enhance patient care using cutting-edge digital tools. This full-time role offers the chance to work within a dynamic clinical services team, focusing on patient consultations and eligibility assessments. With a commitment to exceptional patient care, you will be part of a forward-thinking organization that values empathy and communication. Enjoy a range of perks including generous annual leave, private medical insurance, and a vibrant work culture. Join us in shaping the future of pharmacy services in the UK!

Benefits

25 days annual leave plus bank holidays

Extra day off for your Birthday

Pension scheme – 5% employer contribution

Private Medical Insurance

Annual Bonus Scheme

2 x Duvet days per year

20% discount on Phlo Clinic products

8 x free professional counselling sessions

Employee Referral Scheme

Charity Day to support a cause

Qualifications

• GPhC-registered Pharmacy Technician qualification is essential.
• Strong verbal and written communication skills are required.

Responsibilities

• Review and assess patient consultations for medication eligibility.
• Maintain accurate records of patient interactions.

Skills

Clinical Knowledge

Digital Proficiency

Communication Skills

Attention to Detail

Problem-Solving

Empathy

Education

GPhC-registered Pharmacy Technician (NVQ3 qualification or equivalent)

Tools

Electronic Health Records

Patient Management Systems

Job description

We are seeking a dedicated and motivated Remote Pharmacy Technician to join Phlo, in our growing clinical services team. In this role, you will play a crucial part in providing exceptional patient care by utilising cutting-edge digital tools and processes.

This is a full time, permanent, remote role, which will be predominately weekdays with occasional weekend rota shifts as needed. Occasional attendance to a Phlo branch or office may be required for team days, training etc.

The Job:

• Reviewing patient consultations and assessing their patient eligibility for weight management medications, including reviewing medical history and current medications
• Accessing the patient's Summary Care Record (SCR) to gather essential clinical information and screen for eligibility
• Following triage SOP to contact patients via automated and manual methods to gather more information when required
• Communicating clearly with members of the clinical services team to highlight and address any concerns
• Supporting patient care with relevant patient queries and concerns in a professional and empathetic manner
• Monitor and maintain accurate records of patient interaction
• Participating in continuous quality improvement and clinical governance initiatives

The Person:

• Clinical Knowledge: GPhC-registered Pharmacy Technician (NVQ3 qualification or equivalent is essential)
• Digital Proficiency: Excellent computer skills, including proficiency in electronic health records and patient management systems.
• Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with patients and healthcare professionals.
• Attention to Detail: Meticulous attention to detail and accuracy in data entry and record-keeping.
• Problem-Solving: Ability to think critically, analyse information, and make sound decisions.
• Empathy: Genuine empathy and compassion for patients, coupled with a patient-centered approach.

The Perks

And in joining Phlo, you’ll receive:

• Salary £30,000+ DOE
• Opportunity to join a high-growth online pharmacy
• Regular collaboration with other teams in the business (product, engineering, design) to continually shape and enhance our services
• 25 days annual leave plus bank holidays
• An extra day of annual leave for every complete year of service up to 5 extra days
• An extra day off for your Birthday every year to prolong the celebrations
• Pension scheme – 5% employer contribution
• Private Medical Insurance via Vitality.
• Bereavement Leave policy covering family, friends, pets, and miscarriage
• Enhanced Maternity, Paternity and Adoption Pay after 1 year of service
• Charity Day to support a cause that’s important to you
• Dependant Leave to take care of the people that rely on you
• Annual Bonus Scheme
• 2 x Duvet days per calendar year to support wellbeing.
• Fertility Leave to support employees who are extending their family.
• Pawternity Leave to support employees who introduce a new pet into their home.
• Menopause Leave to support employees.
• 20% discount on Phlo Clinic products
• 8 x free professional counselling sessions to support your mental health
• Perkbox membership for discounts and points
• £500 Employee Referral Scheme

These are our current benefits and they’re likely to grow as we do.

Interested? Please apply now.

**Closing date for applications is 14.05.25. Please be advised that this role may close early due to high volumes of applications.

About Phlo

We’re building the digital pharmacy infrastructure of the future. Our mission is to empower patients across the UK to better manage their healthcare by combining innovative technology and outstanding patient care.

Phlo is building the next generation digital pharmacy by allowing our NHS and private patients to manage, order and track their medication at the touch of a button and have it delivered in 4 hours or less – a UK first! We also have a separate B2B offering, Phlo Connect, which allows private and NHS healthcare providers to plug into our digital pharmacy infrastructure to offer their own patients a superior pharmacy experience.

It’s an incredibly exciting time for Phlo as we scale up rapidly. By joining the team, you will have an opportunity to grow our company and enhance our products from day one.

To deliver great service to Phlo’s patients we're building a company that’s reflective of their diversity. We’re an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong. For more information about Phlo visit: www.wearephlo.com, www.phloconnect.com or check out our socials and Trust Pilot reviews!