Pharmacy Care Assistant — Customer Health Support

Kamsons Pharmacy; Tandridge; On-site; GBP 18,000 - 23,000; Full time

Job summary

Kamsons Pharmacy in Warlingham seeks a friendly Pharmacy Healthcare Assistant to provide a caring, professional service to customers, with strong communication to identify needs, whether purchasing medicines, seeking advice, or collecting prescriptions in a busy daytime environment.

You will work as part of a hardworking team, prioritise a varied workload, and multi-task. Full-time role with training including Healthcare Assistant course; prior pharmacy or retail experience is welcome.

Qualifications

• Customer service experience is preferred.
• Strong communication to identify customer needs.
• Ability to work as part of a busy team.
• Willingness to train as Healthcare Assistant.

Responsibilities

• Sell OTC medicines and pharmacy merchandise at till and complete cash sheets weekly.
• Follow medicines protocol and use the 2WHAM questioning technique.
• Provide advice on medicines and general health matters.
• Receive and hand out prescriptions under supervision.
• Collect prescription charges and ensure patient declarations are signed.
• Order stock to meet demand while minimising losses.
• Keep displays tidy and implement price changes or promotions.
• Carry out housekeeping to keep sales and back shop areas clean.
• Process invoices and paperwork as required.
• Assist with delivery of additional services (e.g., stop smoking advice, BP testing) after training.

Skills

Customer service

Communication skills

Teamwork

Cash handling

Education

Healthcare Assistant course

Job description

Kamsons Pharmacy in Warlingham seeks a friendly Pharmacy Healthcare Assistant to provide a caring, professional service to customers, with strong communication to identify needs, whether purchasing medicines, seeking advice, or collecting prescriptions in a busy daytime environment.

You will work as part of a hardworking team, prioritise a varied workload, and multi-task. Full-time role with training including Healthcare Assistant course; prior pharmacy or retail experience is welcome.