Healthcare Assistant

Kamsons Pharmacy; Ledston; On-site; GBP 12,000 - 18,000; Part time

Job summary

Kamsons Pharmacy in Ledston (LS10) seeks a Part-Time Pharmacy Healthcare Assistant to deliver friendly, professional customer service and assist with prescriptions and health advice. You will work 30 hours per week, Monday to Friday 08:30–14:30, in a busy pharmacy environment with training provided.

Previous pharmacy or retail experience is desirable, and you will complete the Healthcare Assistant course as part of your training. A supportive team and structured development are offered.

Qualifications

• Provide friendly, caring and professional service to customers.
• Maintain effective communication to ascertain customer needs for medicines, advice or prescriptions.
• Work as part of a busy team in a fast-paced environment, prioritising tasks and multi-tasking.

Responsibilities

• Handle till processes including sales of over-the-counter medication and pharmacy merchandise, cashing up and daily reporting.
• Follow medicines sales protocol and use standard questioning technique.
• Advise patients on medicines and general health and lifestyle matters.
• Receive and hand out prescriptions under supervision.

Skills

Excellent communication skills

Customer service

Prioritise workload & multitask

Teamwork

Education

Healthcare Assistant course

Job description

Kamsons Pharmacy (LS10 3NB) are recruiting

Vacancy for a Part-Time Pharmacy Healthcare Assistant.

We are looking for an applicant to provide a friendly, caring and professional service to our customers. Excellent communication skills are needed to ascertain customer needs whether this be purchasing medicines, seeking advice or collecting prescriptions within the pharmacy.

Part-time role:

• Monday – Friday 08:30 – 14:30
• 30 hours

You will need to work effectively as part of a hardworking team in a busy fast paced environment, be able to prioritise a varied workload and effectively multi-task.

Duties and responsibilities will include:

• Follow till processes including sales of over the counter medication and pharmacy merchandise, cashing up, running reports and completing cash sheets weekly.
• Follow the sale of medicines protocol and use the 2WHAM questioning technique
• Provide advice to patients on the use of medicines as well as general health and lifestyle matters.
• Receive and hand out prescriptions under the supervision of the Responsible Pharmacist.
• Collect necessary prescription charges and ensure that the patient declaration on the reverse of prescription is correctly filled in and signed by the patient or representative.
• Order sufficient stock in line with company procedures to meet customer demand whilst minimising losses due to date expiry.
• Maintain attractive looking displays that are tidy and pulled forward. Implement any price changes or promotions.
• Undertake all necessary housekeeping duties so that sales and back shop areas are kept clean and tidy.
• Process invoices and paperwork in a timely manner following company procedures.
• Participate in the delivery of any additional services (stop smoking advice, blood pressure testing etc) for which you will have received adequate training.

Previous pharmacy or retail experience is an advantage although we are willing to train the right candidate. You will be required to complete the Healthcare Assistant course as part of your training.