Pharmacy Assistant Apprenticeship

Ian McArdle Ltd; Brierley Hill; On-site; GBP 8,000 - 10,000; Full time

Job summary

Ian McArdle Ltd in the West Midlands (Brierley Hill) is seeking a friendly Pharmacy Assistant Apprentice to join a busy community pharmacy team. You will support day-to-day running, assist customers at the counter, and complete a Level 2 Pharmacy Services Assistant Apprenticeship with full training.

The role offers hands-on experience in a healthcare environment, with training delivered alongside your job through blended learning.

Qualifications

• Communication skills and a genuine interest in healthcare.
• Good communication and customer service abilities.
• Attention to detail and willingness to learn.
• Ability to work in a fast-paced environment.
• Reliable, punctual and professional.
• Basic IT skills.
• No previous pharmacy experience required; full training is provided.

Responsibilities

• Support day-to-day running of the pharmacy and assist customers.
• Assist with prescriptions under supervision and handle stock/deliveries.
• Use pharmacy systems to process prescriptions and sales; maintain records.
• Maintain cleanliness, health and safety, and confidentiality.
• Work as part of a team to ensure excellent customer service.

Skills

Communication skills

Non judgemental

Organisation skills

Patience

Team working

Education

GCSE Maths and English

Job description

Introduction

DY5 3AP - We are looking for a friendly, reliable and motivated Pharmacy Assistant Apprentice to join a busy community pharmacy team. This is a great opportunity to earn while you learn, gaining hands‑on experience in a healthcare environment while working towards a recognised apprenticeship qualification.

About the Employer

Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.

What You'll Do

Pharmacy Assistant Apprenticeship - Brierley Hill.

About the role:

As a Pharmacy Assistant Apprentice, you will support the day‑to‑day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service.

You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.

Key duties include:

• Supporting customers at the medicines counter and responding to queries
• Assisting with the preparation and supply of prescriptions (under supervision)
• Handling stock, deliveries and maintaining accurate records
• Using pharmacy systems to process prescriptions and sales
• Maintaining high standards of cleanliness, health & safety and confidentiality
• Working as part of a team to ensure excellent customer service

What we’re looking for:

• A genuine interest in healthcare and working with people
• Strong communication and customer service skills
• Good attention to detail and willingness to learn
• Ability to work well in a fast‑paced environment
• Reliable, punctual and professional
• Basic IT skills

No previous pharmacy experience is required full training is provided.

Apprenticeship details:

• Qualification: Level 2 Pharmacy Services Assistant Apprenticeship
• Duration: Typically, 15-months
• Training delivered alongside your job through blended learning
• Apprentices must be able to commit to contracted working hours and guided learning hours

Why apply?

• Earn while you learn in a respected healthcare role
• Gain a nationally recognised qualification
• Develop transferable skills and long‑term career opportunities in pharmacy

Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.

Training Outcome

This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.

Any career progression routes will be discussed upon successful completion of the apprenticeship.

Skills Required

• Communication skills
• Non judgemental
• Organisation skills
• Patience
• Team working

Qualifications

• Desired - GCSE - Maths and English - 4-9

Course Information

Course: Pharmacy services assistant (level 2)

Level: 2

Route: Health and science

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday - Friday, 9am - 6pm

Expected Duration: 1 Year 3 Months

Training Provider: I & F LIMITED