Pharmacy Admin & Patient Care Coordinator

Uhleicester; Leicester; On-site; GBP 20,000 - 26,000; Full time

Job summary

University Hospitals of Leicester NHS Trust is seeking a TrustMed Pharmacy Administrator to support our hospital pharmacy services. You will manage prescription enquiries, assist patients and professionals, and perform essential administrative tasks to ensure smooth day-to-day operations.

The role emphasizes excellent communication, accurate record-keeping, and teamwork within a fast-paced, patient-centered environment. Training, confidentiality, and compliance with policies are key expectations.

Qualifications

• GCSE Grade C or equivalent in Maths and English.
• Medicines Counter Assistants certificate with a recognised body.
• Experience in NHS environment is desirable.
• Experience in a pharmacy/retail setting is advantageous.

Responsibilities

• Provide excellent customer service to patients, staff and healthcare professionals.
• Receive and process prescription requests accurately and efficiently.
• Arrange prescription collections and deliveries.
• Complete administrative tasks, including data entry, filing, and record keeping.
• Assist with stock management, including stock counts, deliveries and ordering consumables.

Skills

Customer service

Communication

Data entry

IT skills

Education

GCSE Maths and English

Medicines Counter Assistants certificate

Tools

Word processing

Excel

Email handling

Job description

University Hospitals of Leicester NHS Trust is seeking a TrustMed Pharmacy Administrator to support our hospital pharmacy services. You will manage prescription enquiries, assist patients and professionals, and perform essential administrative tasks to ensure smooth day-to-day operations.

The role emphasizes excellent communication, accurate record-keeping, and teamwork within a fast-paced, patient-centered environment. Training, confidentiality, and compliance with policies are key expectations.