TrustMed Administrator | University Hospitals of Leicester NHS Trust

University Hospitals of Leicester; Leicester; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Training and development opportunities

Staff discount schemes

Job summary

University Hospitals of Leicester NHS Trust is seeking a proactive Pharmacy Administrator to support daily pharmacy operations across hospital dispensaries. You will handle prescription enquiries, assist patients and healthcare professionals, and perform essential administrative tasks to ensure smooth service delivery.

Working closely with the pharmacy team, you will maintain accurate records, support stock management, and contribute to a patient-centred service while upholding high professional

Qualifications

• Excellent customer service and communication skills.
• Strong organisational abilities and attention to detail.
• Competence with standard IT tools and hospital systems.

Responsibilities

• Provide excellent customer service to patients, staff and healthcare professionals.
• Process prescription requests accurately and efficiently.
• Arrange prescription collections and deliveries.
• Complete administrative tasks including data entry and filing.
• Assist with stock management, deliveries and ordering consumables.
• Maintain records with confidentiality and information governance compliance.
• Support induction and training of apprentices and new team members.

Skills

Customer service

Organised

IT skills

Education

GCSEs or equivalent

Tools

Microsoft Office

Hospital information systems

Job description

TrustMed Administrator | University Hospitals of Leicester NHS Trust

TrustMed Pharmacy is seeking a motivated and organised Pharmacy Administrator to join our friendly team, providing high-quality pharmacy services across our hospital dispensaries. In this varied and customer-focused role, you will support the smooth day-to-day running of the pharmacy by managing prescription enquiries, assisting patients and healthcare professionals, completing essential administrative tasks, and helping maintain stock levels.

You will be the first point of contact for many patients, delivering exceptional customer service while ensuring accurate record keeping and effective communication. Working closely with the wider pharmacy team, you will contribute to a safe, efficient, and patient-centred service, while supporting continuous improvement and upholding the highest standards of professionalism.

This role is ideal for someone with excellent communication and organisational skills, who enjoys working in a fast-paced environment and is committed to providing outstanding care. Also with good IT skills.

• Provide excellent customer service to patients, staff, and healthcare professionals.
• Receive and process prescription requests accurately and efficiently.
• Arrange prescription collections and deliveries.
• Complete administrative tasks, including data entry, filing, and record keeping.
• Assist with stock management, including stock counts, deliveries, and ordering consumables.
• Communicate effectively with the pharmacy team to resolve queries and support service delivery.
• Maintain accurate records and comply with confidentiality and information governance requirements.
• Support the training of apprentices and new team members.
• Take responsibility for own learning and mandatory training.
• Comply with health and safety, infection control, safeguarding, and pharmacy policies.
• Undertake other duties as required to support the pharmacy service.

You will be employed by TrustMed Pharmacy & not UHL .

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact,
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive,
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

Provide a high standard of customer service to patients, colleagues, and healthcare professionals, ensuring all interactions are professional, friendly, and efficient. Process prescription requests accurately and coordinate prescription collections and deliveries to support the safe and timely supply of medicines.

Undertake a range of administrative duties, including data entry, filing, and maintaining accurate records. Support stock management activities by carrying out stock checks, booking in deliveries, and ordering pharmacy consumables to help ensure the smooth running of the pharmacy.

Work collaboratively with the wider pharmacy team to resolve queries and maintain an efficient, patient-focused service. Maintain confidentiality and comply with information governance requirements, while adhering to all health and safety, infection prevention, safeguarding, and pharmacy policies.

Support the induction and training of apprentices and new team members where required. Take responsibility for completing mandatory training and ongoing professional development, and undertake any additional duties necessary to support the effective operation of the pharmacy service.

This advert closes on Friday 13 Nov 2026