Pharma Digital Subscriptions Account Manager (Hybrid)

Pharmaceutical Press; City Of London; Hybrid; GBP 36,000 - 44,000; Full time

Job summary

Pharmaceutical Press, the knowledge business of the Royal College of Pharmacy, is seeking a proactive Sales Executive to grow digital subscription revenues. You will manage key accounts, drive renewals and upsell opportunities, and present solutions to senior decision-makers.

Based in London with hybrid working, the role requires consultative selling, strong relationship-building, and the ability to work autonomously within a small team. The closing date for applications is 4 November 2026.

Qualifications

• Sales experience, ideally gained in an STM publishing or digital sales environment.
• Consultative selling - with client facing skills and demonstrable experience of pitching business solutions to senior decision-makers.
• Ability to work under pressure to specific deadlines.
• Good written and verbal communication skills.
• Ability to understand and work with complex business models.
• Attention to detail and analytical skills.
• Ability to work autonomously and as a key member of a small team.
• A good understanding of CRM and the importance of database management.

Responsibilities

• Following existing sales procedures to maximise sales across the entire Pharmaceutical Press digital portfolio.
• Execute renewal business - by using CRM to plan account activities including scheduling appointments and calls to develop income and long-standing relationships with key clients. Maintains above average renewal rates and ensures attrition remains at a minimum.
• Generating New Business - ensures the consistent growth of digital revenues through pre-dominantly direct sales. Identifies new potential accounts, and growth in existing accounts, sets appointments, understands customer requirements, presents solutions and closes business, including online subscriptions, multi-user packages and bundled digital combinations.
• Communicating by phone and attending external (pre-dominantly international) based meetings, conferences and exhibitions to network, generate sales leads and represent the interests of the company. It is expected that the role holder will be out of the office approximately 33% of the time.
• Maintaining and presenting regular sales pipelines, call plans and activity reports.
• Contributing to sales forecasts and estimated future sales.
• Keeping up-to-date with product information, market intelligence and sharing relevant insight around product and business development, licensing, sales and marketing plans.
• Ensuring the sales journey of all accounts, enquiries, leads and opportunities are processed and recorded immediately and accurately via CRM.
• Reporting - providing regular feedback and analysis from customers/markets served and ensuring that CRM records are thoroughly maintained and improved.

Job description

Pharmaceutical Press, the knowledge business of the Royal College of Pharmacy, is seeking a proactive Sales Executive to grow digital subscription revenues. You will manage key accounts, drive renewals and upsell opportunities, and present solutions to senior decision-makers.

Based in London with hybrid working, the role requires consultative selling, strong relationship-building, and the ability to work autonomously within a small team. The closing date for applications is 4 November 2026.