Pet Welfare Reception & Admin Assistant (Part-Time)

Blue Cross UK; Newport; On-site; GBP 16,000 - 19,000; Part time

Benefits offered by this job

Holiday allowance

Wellbeing programmes

GP access

Pension scheme

CPD support

Life assurance

Job summary

Blue Cross UK in Newport is seeking a Reception and Administration Assistant to be the welcoming face and backbone of our Rehoming Centre. You will handle front-of-house duties, administrative tasks, stock and cash management, and support collaborators across departments.

You will engage with clients in person, over the phone, and online, delivering non-judgemental support while upholding Blue Cross branding. This permanent, part-time role operates on a 2-week rota.

Qualifications

• Experience delivering high level reception service in a fast paced and often emotional environment.
• Good standard of verbal and written communication.

Responsibilities

• Greet clients at front of house and maintain a welcoming environment.
• Carry out administrative tasks and ensure processes run smoothly.
• Manage stock, pet movement coordination, and cash handling.
• Respond to enquiries by phone, email and face-to-face with professionalism.
• Collaborate with colleagues to improve client service and admin processes.
• Support training and development of volunteers and team members.

Skills

Reception service

Verbal & written communication

Administrative support

Cash handling

Stock management

Full driving licence

Education

NVQ Level 2/3 in Customer Care

Job description

Blue Cross UK in Newport is seeking a Reception and Administration Assistant to be the welcoming face and backbone of our Rehoming Centre. You will handle front-of-house duties, administrative tasks, stock and cash management, and support collaborators across departments.

You will engage with clients in person, over the phone, and online, delivering non-judgemental support while upholding Blue Cross branding. This permanent, part-time role operates on a 2-week rota.